News and Trends

Travel snapshot: Checking-in on booking behaviors.

October 3, 2022 By: Tom Arundel
Travel

3 focus points for increasing bookings with travel experience analytics.

June 7, 2022 By: Tim Bruns
Travel

Adapting to shifts in the airline digital traveler journey with United.

April 29, 2022 By: Tom Arundel
Travel

How a Spanish airline makes data-driven decisions to unlock customer opportunities.

April 20, 2022 By: Tom Arundel
Retail

How the omnichannel customer journey builds empathy and wins customers.

March 16, 2022 By: Alex Torres
Retail

What do customers want from a loyalty program?

January 26, 2022 By: Tom Arundel
Travel

Summer travel trends for 2022: Are you digitally ready for peak travel season?

December 21, 2021 By: Tom Arundel
Customers

More Important than Netflix? Day-to-day with Christian Kemsies, Seera Group.

July 2, 2021 By: Alex Lacey
Travel

Airline Customer Journey: How Quantum Metric Helps Passengers Get to their Final Destination

May 25, 2021 By: Alex Torres
Travel

The Impact of Airbnb on the hotel and hospitality industry.

May 11, 2021 By: Alex Torres