A Private Charlotte Dinner for
Digital Financial Services Leaders
May 12, 2022 5:00 PM ET
What Does it Mean to Be Customer-Centric in Today’s Market?
In today’s digital-first world, businesses no longer struggle with a lack of available data on the customer experience. But, with this newfound opportunity often comes complexity, chaos, and confusion, as organizations still struggle to be proactive and evolve their understanding of their customer’s needs. So what is the solution?
Join Rob Murray, Vice President of Strategy, Financial Services at Quantum Metric, and Stephen Pyles, Sr Solutions Engineer, as they reflect on challenges digital leaders face today + discuss how enterprises can build a single view of customer-centric truth through a product demo. Through interactive discussion, we’ll explore:
- Common pain points digital teams face today in optimizing digital experiences
- The gaps brands face in understanding customer needs today
- The three habits of Continuous Product Design that help remove data barriers and organizational silos
5:00pm – Welcome Drinks
5:30pm – Introduction to Quantum Metric
5:40pm – “Achieving Digital Customer Centricity” presentation
6:15pm – Dinner and conversation
7:00 – 8:00pm – Optional continued networking
This event is invitation-only and non-transferable, so please RSVP in advance. If you have colleagues interested in attending, just let us know.
The Capital Grille
201 N Tryon St, Charlotte, NC 28202