Empathy by design. ™

Make products people your purpose.

Continuously design better retail experiences for the humans who need them.

Young woman in a striking "kicking pose" holding two shopping bags.
digital insights

Standout with
out-of-stock CX.

Stock-outs are not always avoidable, but retailers can create new and innovative ways to address them. Check out our blog post on how retailers can provide the best experience to help customers make a purchase, regardless of inventory availability.

Read the blog
Example eCommerce interface with Quantum Metric insights.

From holiday recap
to future forecast.

2021 set a new standard for holiday shopping, with December no longer driving peak sales. Our holiday retail benchmarks series examines how the holiday season has become a months-long journey and what it means for 2022.

Download now
Example data from Quantum Metric.

Build better journeys
for your shoppers.

Quantum Metric identifies revenue-impacting opportunities with real-time, quantified customer insights across platforms including website, mobile app, and kiosk. Find out how Fortune 500 retailers use our platform to engage their customers and grow conversion.

Watch the product tour
Example top clicks and taps in Quantum Metric.
Danny Ryder
“Quantum Metric has helped lululemon systematically chip away at checkout errors, which has had a multi-tens of millions of dollars in revenue impact.”
Danny Ryder | Chief Digital Officer

Real-time shopper insights. Quantified business impact.

Find out how top retailers use Quantum Metric to proactively discover and resolve customers friction faster—in both web and mobile.

Get a demo
Young man, wearing a brimmed hat, leaps forward.