Presented at Quantum LEAP, Feb 6-8, 2023
CPD Signal Awards.
Honoring unstoppable customer obsession through Continuous Product Design (CPD). Submissions are now closed.
The CPD Signal Awards are dedicated to recognizing Quantum Metric customers for their outstanding achievements using Continuous Product Design, a methodology for aligning teams around the customer. Whether you’re analysts, marketers, researchers, product managers, or anything else, you’re all leaders in our book.
With four categories to choose between, submit your entry for a CPD Signal Award today! Finalists and winners will be recognized at LEAP, through Quantum Metric channels, and in our community.
Recognizes customers who leverage CPD to orchestrate and optimize their customer’s experience. Whether analyzing data to solve friction points, optimizing each stage of their customer’s journey, or improving product design; with their focus on customer-centric prioritization, they not only put the needs of their customer first, they do so while still achieving their goals.
Recognizes customers who leverage the principles of CPD to contextualize customer feedback to create a customer-centric culture. Whether the feedback comes through customer support agents, live chat, feature feedback and ideation, or UX research, this individual or team leverages quantified empathy to not only help their colleagues hear the feedback, but act on it.
Recognizes customers who don’t wait to hear about customer friction before working to prioritize solutions. Their approach means they leverage the CPD methodology to proactively discover opportunities, whether throughout a product release, page update, or business as usual. This agility means that the customer benefits from an improved page performance and even fewer bugs and issues when new updates are released.
Recognizes customers who not only practice the principles of CPD themselves, they also encourage their team members and colleagues to embrace its principles as they share their thoughts, expertise and insights they glean.
If you win an award, we certainly hope you can accept it in person at LEAP 2023. However, we understand travel is tricky these days, so we’ll reach out and see what we can work out on a case-by-case basis.
Celebrating your success without your great name might be a challenge. But we will certainly ensure any and all information shared about you or your team is within the guidelines of your terms of service with Quantum Metric.
Yes, the deadline for nominations is midnight PT on December 2, 2022.
You can submit yourself, or on behalf of your peers, or anyone who meets the category criteria and is a current Quantum Metric customer.
All complete applications submitted by the deadline will be reviewed by the Quantum Metric CPD Signal Awards judging team.
Applications will be evaluated based on the overall quality of responses, with a focus on great customer experiences accompanied with proof points of measurable impact.
Finalist decisions will be communicated via email to all applicants and on the Quantum Metric blog. Winners will be announced live at LEAP 2023.