By capturing in-depth customer experience data, including all HTML displayed in the browser and client-side interactions, Quantum Metric provides a full-spectrum view of how your customers experience your digital presence. Every user session is analyzed, ensuring every opportunity is pursued and evaluated.
Transform your network traffic into content-rich information for your organization.
Data transmission is optimized, compressed, and encrypted to ensure zero-perceptible performance impact to client browsers, while maintaining data privacy and security.
Quantum Metric is an advanced analytics platform, giving you everything you'd expect from an enterprise software solution. We like to think even more then you expect.
Dashboards, KPIs, and alerts
Interactive dashboards that inform your team at a glance, complete with customer experience views, KPIs, and sales history and projections so that you can be confident your online presence is working efficiently.
Call center integration
Quickly understand a customer's struggle by replaying a customer's session or shadow-viewing a customer's live interaction with your digital presence. Quantum Metric can reduce call-time and empower world-class customer service support.
Quantum Metric's 3rd party integration API allows other products to further correlate and display information captured with Quantum Metric.
Built with docker for easy deployment
Enterprise deployment provides on-premise services via easy-to-deploy Docker containers, termed "QM Cells".
QM Cells are completely self-contained, able to grow to meet any customer needs. Services such as capture, storage, search, and statistical analysis can be distributed across QM Cells, allowing Quantum Metric to meet even the most challenging customer needs, while also providing for typical failover and backup processes.
Quantum Metric implements a patent-pending algorithm to shrink network captures by up to 99%, greatly reducing storage needs and search times.
Up and running in two minutes
Supports modern web design and mobile OS
We make it simple to capture and review, whether your digital presence is on PCs, tablets, or mobile devices. Quantum Metric works out of the box with all modern dynamic content sites, including AJAX, JQuery, HTTP/2, HTTPS, SPDY, HTML5, and more.
Committed to optimal performance