Food for Thought: Columbus

What Does it Mean to Be Customer-Centric in Today’s Market?

In today’s digital-first world, businesses no longer struggle with a lack of available data on the customer experience. But, with this newfound opportunity often comes complexity, chaos, and confusion, as organizations still struggle to be proactive and evolve their understanding of their customer’s needs. So what is the solution? 

Join Tom Arundel, Director of Global Research and Insights at Quantum Metric and Garrett Shannon, Solutions Engineer, as they reflect on challenges digital leaders face today + discuss how enterprises can build a single view of customer-centric truth through a product demo. Through interactive discussion, we’ll explore:

• Common pain points digital teams face today in optimizing digital experiences
• The gaps brands face in understanding customer needs today
• The three habits of CPD that help remove data barriers and organizational silos

AGENDA
4:00 PM: Registration and dinner order at Ruth’s Chris Steakhouse
4:30 PM: “Achieving Digital Customer Centricity” presentation
5:30 PM: Bring home two hot & fresh meals!
5:30 – 6:00 PM: Optional continued networking

This event is invitation-only and non-transferable, so please RSVP in advance. If you have colleagues interested in attending, just let us know.

Venue:
Ruth’s Chris Steak House
511 North High Street
Columbus, OH, 43215