Replatforming a website can be one of the most daunting tasks a digital product team undertakes, but now you can do it with confidence. Quantum Metric helps you monitor the customer experience every step of the way.
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Track business KPIs, customer friction, and technical issues—all in real-time. Don't wait to find out that customers are dropping off.
With Quantum Metric deployed in your QA environment, you can size and reproduce errors to minimize problems in production.
Congratulations, you migrated successfully. But your work is never done. Continue to discover customer intent, behavior and friction and prioritize opportunities and your backlog.
A national shoe chain upgraded to a new version of Salesforce Commerce Cloud and saw conversion drop by nearly 25%. There was a “disconnect between functional and technical teams” as to why. Read the customer story to learn how Quantum identified a UX issue in its checkout flow.
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Before you embark on your replatforming initiative, grab this quick read and make sure you ask the hard questions now. It’s never too early to prepare for the fundamental shift of a platform migration.
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