Banking on Cross-Team Customer Centric Transformation – Replay Video

This panel includes members from the CX, IT, and Product teams at U.S. Bank discussing why enabling customer centric data democratization is key to building the best digital products. They highlight the nuances and challenges to digital transformation within the financial services industry and how they drive proactive decisions.

Featuring:

Michael Heimkes
AVP Experience Systems Manager
U.S. Bank

John Harasyn
Product Owner
U.S. Bank

Deepak Nair
VP – CX
U.S. Bank

Michael Hanson
RVP
Quantum Metric