Ecommerce in the Novel Economy: How to build experiences for a new generation of customers

It’s time we stop striving for a “new normal” and embrace the next stage of digital as novel – an opportunity to redefine what ecommerce looks like.

New rules, new expectations, new experiences.

Join Brian Solis, best-selling author, Digital Anthropologist, Futurist, and Global Innovation Evangelist at Salesforce to discuss the Novel Economy, before turning it over to some of the top retail leaders to illustrate where we go from here.

Use the following link for additional information on Quantum Metric’s integrated solution with Salesforce Service Cloud.