Panel: The Evolving Route of the Digital Traveller Journey

U3M Section Intro Headline

Quantum Metric, Emirates and global OTA Seera Group  discuss key issues affecting the aviation industry at the moment, including:

 

  • How do we know what to test and optimize next in the online customer journey as traveller requirements and expectations evolve?
  • What digital lessons have been learned in the pandemic for post-pandemic planning?
  • How can we leverage cross-team data alignment to drive decision making in digital product development?