Driving experimentation with quantified empathy.
Align your program with customer needs.
Quantified empathy is analytics with heart.
It’s a way to connect consumer sentiment to the revenue impact on your business. It’s the ability to visualize the customer experience and assess the magnitude of that experience at scale.
Find out in this webinar how you can create a customer experience that puts people at the center. In partnership with AB Tasty we discussed:
- Why customer understanding is missing heart
- How to build real empathy with data and experimentation
- Real life examples of where our customers improved CX with results