Panel: The Evolving Route of the Digital Traveller Journey

Quantum Metric, Emirates and global OTA Seera Group  discuss key issues affecting the aviation industry at the moment, including:

 

  • How do we know what to test and optimize next in the online customer journey as traveller requirements and expectations evolve?
  • What digital lessons have been learned in the pandemic for post-pandemic planning?
  • How can we leverage cross-team data alignment to drive decision making in digital product development?