Panel: The Evolving Route of the Digital Traveller Journey
Quantum Metric, Emirates and global OTA Seera Group discuss key issues affecting the aviation industry at the moment, including:
- How do we know what to test and optimize next in the online customer journey as traveller requirements and expectations evolve?
- What digital lessons have been learned in the pandemic for post-pandemic planning?
- How can we leverage cross-team data alignment to drive decision making in digital product development?
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