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Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Dashboard template libraryTemplates to improve your experience. Opportunity analysisAutomatically surface and quantify friction points.

Action

Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Use Cases

Industries

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

Teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

Solutions

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI DetectionReveal how AI agents interact with your digital experience.

Explore dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Skip the setup, start analyzing.

See template library

Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Continuous Product DesignThe approach to building better products faster.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

Turn data into understanding with the ‘why.’

Turn data into understanding with the ‘why.’

Quantum Metric's CEO explores how the Quantified Why drives decisions and efficiency in the enterprise.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Learn more

LoginGet a demo

Platform

Platform overviewFelix AI AgenticFelix AI SummarizationJourneysMobile app analyticsInteraction heatmapsSecurity & privacy

Industries

RetailFinancial servicesTravel & hospitalityTelcoGamingHealthcare

Teams

ProductTechnologyMarketingAnalyticsCX & VoCUXService & support

Solutions

Digital analyticsProduct analyticsExperience analyticsJourney analyticsWeb analyticsEmployee experienceContact centerAI Detection

Resources

Contact usProduct tour libraryPricing plansResourcesCase studies
Privacy PolicyTerm of UseEULAPatentsAffiliatesLegal InformationModern Slavery Statement

© 2025 Quantum Metric, Inc. All rights reserved.

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Careers

Are you hungry to change the way people experience digital? Join us.

Explore open roles
Careers
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Guiding us as we grow.

While our processes and practices have changed over time, what we value has remained the same. From day one to today, there have been three deeply ingrained principles guiding all of our actions: Passion, Persistence, and Integrity.

Passion

Be driven by strong interest, enthusiasm, and dedication to what you contribute both in and outside of work.

Persistence

Have the tenacity to follow-through on projects and goals, face challenges, and look for new opportunities.

Integrity

Do the right thing, uphold honesty, and take commitments seriously, both professionally and personally.

You matter here.

As a company, we are committed to creating an environment and culture where individuals and affinity groups are seen, heard, supported, and empowered. Each of our Employee Resource Groups (ERGs) has a dedicated leadership team and executive sponsor that amplifies the voices of ERG members, ensures that each group has effective programming and initiatives, advocates on their behalf for internal change, and advances a culture of diversity, inclusion, and belonging for the entire organization.

You matter here.
You matter here.
You matter here.
You matter here.

We take care of our own.

US benefitsUK benefits

Comprehensive health plan.

Medical, dental, vision, and mental health with 99% of the medical base plan paid by the company.

Commitment to learning.

Grow both professionally and personally with coaching, mentorship, and other learning opportunities.

Unlimited PTO.

Instead of a fixed number of paid vacation days each year, employees can take the time they need.

Company equity.

We’re passionate about our work and want everyone to feel ownership over what we do here.

401(k) matching.

Employees can invest in their futures with our 3% 401(k) matching program.

Flexible work.

Though we’re remote first, we have dedicated offices in Denver, Colorado Springs, Chicago, London, Frankfurt, and Madrid.

Quantum Recharge.

After 3 years, employees are given a sabbatical where they can disconnect for 3 weeks.

Home office + internet stipend.

We offer a one-time work from home stipend and a monthly stipend to cover internet costs.

In our own words.

“What I love most about being a part of the Customer Success team is that we get to work with some of the top brands in the world. Through our partnerships, we play a significant role in optimizing our customers’ digital experiences. I work with the most passionate, innovative, and supportive people I have ever met and it inspires me to continue to grow each and every day!”

Kat Skuback / Manager, Consulting Services

“Since joining Quantum Metric, this place continues to exceed all expectations. It is full of the most enthusiastic, genuine and intelligent individuals I have ever met and for me it is the people here that really spur you on to be successful. I am incredibly lucky as I get to share the world of QM with those outside of the organization everyday and it’s a story I will never get bored of telling. My time here has flown by and I cannot wait to see what the future holds! Everyday is a Great Day!”

Simon Fuller / UK & I Field Marketing Manager

“Opportunity - a single word that best describes a sales career at Quantum Metric via a culture and team full of passion, persistence, and integrity enabling your personal and professional success. You’re the CEO of a territory aligning cross functional teams including leadership to execute on your strategy to expose a new logo client base to industry recognized innovation that delivers real time value via the Continuous Product Design platform and a high caliber Customer Success organization.”

Michael Hanson / RVP, North America: Financial Services & Insurance

Going global.

Talent doesn’t exist in one place. That’s why we have offices in the US, UK, Germany, and Spain and our employees work remotely. Having a global workforce and remote team from different backgrounds fosters an enriching culture of diversity, equity, and inclusion. Plus, being able to connect with team members from around the world only adds to the strength of our organization.

Going global.

The people persons.

Our people team comes from diverse communities and actively shapes our organization by helping us hire candidates that offer new perspectives, disrupt the status quo, and push us to be better.

Kristin Lewandowski

Kristin Lewandowski

Vice President Global Talent, Diversity, & Engagement

Lily Akwisombe

Lily Akwisombe

Senior Recruiter

Megan Norman

Megan Norman

Recruitment Coordinator

Roxanne Trenk

Roxanne Trenk

Recruiter

A note from our recruitment team.

Quantum Metric will only provide offers of employment and all communications regarding employment from an official@quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com.

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Who we are.

Discover where we come from and where we’re going.

Learn more

Current job openings.

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Department
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Marketing

Marketing

  • Marketing Operations ManagerUnited States

Content

  • Content & Social SpecialistUnited States

Growth Marketing

  • Director of Digital and AI SearchUnited States

Experience Marketing

  • Field Marketing ManagerUnited States

Customer Success

Customer Success Business Consultant

  • Bilingual Senior Business Consultant - USUnited States
  • Bilingual Business Consultant - SpainMadrid
  • Bilingual Business Consultant - USUnited States
  • Platform Experience Specialist - SpainMadrid
  • Platform Experience Specialist - UKLondon, England

Customer Success Engineer

  • Customer Success EngineerUnited States
  • Customer Success Engineer - FSIEast Coast

Sales

Account Executive

  • Strategic Account Executive, BFSIUnited States
  • Enterprise Account ExecutiveUnited States

Leadership

  • Regional Vice President (RVP) of Sales, FSI - USNortheast