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Platform

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Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Dashboard template libraryTemplates to improve your experience. Opportunity analysisAutomatically surface and quantify friction points.

Action

Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Use Cases

Industries

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

Teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

Solutions

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI DetectionReveal how AI agents interact with your digital experience.

Explore dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Skip the setup, start analyzing.

See template library

Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Continuous Product DesignThe approach to building better products faster.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

Turn data into understanding with the ‘why.’

Turn data into understanding with the ‘why.’

Quantum Metric's CEO explores how the Quantified Why drives decisions and efficiency in the enterprise.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Learn more

LoginGet a demo

Platform

Platform overviewFelix AI AgenticFelix AI SummarizationJourneysMobile app analyticsInteraction heatmapsSecurity & privacy

Industries

RetailFinancial servicesTravel & hospitalityTelcoGamingHealthcare

Teams

ProductTechnologyMarketingAnalyticsCX & VoCUXService & support

Solutions

Digital analyticsProduct analyticsExperience analyticsJourney analyticsWeb analyticsEmployee experienceContact centerAI Detection

Resources

Contact usProduct tour libraryPricing plansResourcesCase studies
Privacy PolicyTerm of UseEULAPatentsAffiliatesLegal InformationModern Slavery Statement

© 2025 Quantum Metric, Inc. All rights reserved.

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Quantum Metric Visible.

Data visibility has never been so easy. Get top level insights, right from your browser.

View product tours
Visible analytics platform dashboard showing session replays

Track performance and customer engagement anytime, anywhere.

Quantum Metric Visible brings customer behavior to the forefront so you can quickly understand what’s impacting the customer experience. Operating in your browser and active on your website, get the answers you need from page and site level metrics, heatmaps, top engaged elements, or even pivot into the Quantum Metric platform for further analysis.

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I love being able to jump into the platform and immediately have a pulse on the performance of the site. Additionally, the ability the quantify our opportunities allow our teams to be able to efficiently prioritize initiatives and allocate resources.

Telecommunications Company,

G2 Review

Visible analytics platform interface tracking user interactions

Understand customer behavior right on your website.

Get immediate insights.

  • Right from your website, observe data on 60+ errors captured out of the box
  • View data from 300+ metrics, without needing customized configuration

Size the impact of issues.

  • Quantify outcomes and conversion of all page elements with Visible overlays
  • Identify under and over-performing page parts with ease, while you browse

Improve access to customer behavior.

  • Visible is open to all Quantum Metric users, to get insights the fly
  • Discover insights on your site without being a data expert

Scale across teams.

  • Available to executives, marketing, product, and any Quantum Metric user
  • Dive into the full platform for more details with one click
Visible analytics dashboard for user journey insights
Visible analytics platform heatmap showing user behavior patterns
Visible analytics tool for performance metrics
Visible analytics platform visual of real-time user engagement

Why Quantum Metric Visible.

Minimize time to gain insights.

With topline metrics, Visible quickly shows potential issues in customer engagement, delivering optimal time to value.

Observe customer behavior in real-time.

Visible enables efficiency in understanding customer behavior, all from your browser on your own site.

Drill into details.

With one click, dive into the full platform to learn more about a specific metric or behavior of interest.

Give visibility to everyone.

From executives to UX designers, Visible makes it easy to get insights without deep platform expertise.

Frequently asked questions.

Download the solution sheet

How does Visible work?

Visible is a bookmark, available for Chrome or Firefox, that turns on a widget in your own browser, on your site where the Quantum Metric tag is deployed.Visible shows key metrics, heatmaps, attention, clicks and taps and overlay interaction data, and more.

Is Visible available to everyone?

Anyone with a Quantum Metric license can use Visible to see top level metrics. Overlays, including heatmaps, are available for some Quantum Metric packages.

Is my data safe?

Visible uses the same data as the full Quantum Metric platform, and you can only see the site data for pages within your domain.

How do I get access to the Visible Chrome extension?

  • Ensure you meet the requirements: Use the latest version of Chrome browser and have the Quantum Metric tag deployed on the site you want to view.
  • Install the extension: Search for and add the "Quantum Metric Visible" extension from the Chrome Web Store or download here.
  • Log in: You will need a Quantum Metric login to use the extension.
  • For sites with CSP restrictions: You will need to update site settings as follows for Visible to run:
    • Add *.quantummetric.com under frame-src
    • Add *.quantummetric.com under script-src
  • Activate Visible: You can launch Visible either by clicking the extension icon in Chrome or in the Quantum Metric platform by clicking the "Visible" button found in the top right corner of Pages (filtered to specific page), Page Speed (filtered to specific page), Page Performance (filtered to specific page), or Interactions.

How teams use Visible.

Executives

See top site metrics without needing special reports, product expertise, or extra meetings.

Marketing

Get real-time insight into engagement, campaigns, and interactions with page elements, content, and conversion.

Product

Understand customer behavior and patterns knowing where to focus efforts and prioritize roadmaps.

Trusted by enterprises. Loved by people.

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4.6

264 verified reviews

as of August 2025

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4.1

59 verified reviews

as of August 2025

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4.5

84 verified reviews

as of August 2025

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50%of the worldwide internet users.