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Platform

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Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Dashboard template libraryTemplates to improve your experience. Opportunity analysisAutomatically surface and quantify friction points.

Action

Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Use Cases

Industries

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

Teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

Solutions

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI DetectionReveal how AI agents interact with your digital experience.

Explore dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Skip the setup, start analyzing.

See template library

Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Continuous Product DesignThe approach to building better products faster.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

Turn data into understanding with the ‘why.’

Turn data into understanding with the ‘why.’

Quantum Metric's CEO explores how the Quantified Why drives decisions and efficiency in the enterprise.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Learn more

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DASHBOARDS

Digital analytics dashboards for real-time insights.

Unlimited, fully customizable dashboards highlight the data you need, the way you need it—at your fingertips.

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Custom analytics dashboard displaying visualized data on user engagement and performance.

Build and visualize anything.

Quantum Metric’s analytics dashboard is an easy-to-use, highly configurable data workbench built on top of the richest dataset available. Leverage over 300+ experience indicators to monitor customer behavior, pinpoint friction points, and enhance the digital experience. Whether you need a product analytics dashboard for user behavior tracking or real-time data analytics dashboards for performance insights, Quantum Metric delivers the power to create tailored views that drive action.

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Quantum Metric provides a single source of truth around our customers' experience. All stakeholders can easily see and understand the impact of a problem and agree on solutions. Using Quantum Metric has genuinely brought our technology and business teams closer together.

Steven Teo,

Head of Innovations and Digital Controls

As simple as drag and drop.

Our intuitive drag-and-drop functionality makes it easy to build your analytics dashboard—no advanced technical skills required. Simply drag and drop key metrics, charts, and data visualization cards onto your dashboard. Layering segments is just as simple, enabling quick and dynamic data comparisons. From novice users to experienced analysts, everyone can build and customize their web analytics dashboards with ease.


Build and analyze funnels on the fly.

The customer journey isn’t linear, and your analysis shouldn’t be either. With Quantum Metric, you can create and modify customer funnels instantly, without the need for predefined event tagging. Identify drop-off points, optimize conversion paths, and understand customer intent—all within your data analytics dashboard.

Tailor insights to your business with metric builder.

Metric Builder allows you to craft custom metrics for in-depth analysis. Whether you need a unique digital health score, error tracking, intent analysis, or behavioral indicators, our product analytics dashboard enables you to tailor actionable insights specific to your business objectives.

Tailor insights to your business with metric builder.

We’ve got customer service reps, PMs, marketers, UI/UX designers, and developers all utilizing the broad portfolio of Quantum Metric features.

Guy Burgstahler,

General Manager

Smart data, sharper dashboards.

A dashboard is only as effective as the data feeding it. Quantum Metric’s patented approach to data capture ensures that your analytics dashboard has the most accurate and comprehensive dataset available.

Autocapture

With Quantum Metric’s advanced autocapture technology, new pages, views, buttons, and interactions are automatically identified and tracked—eliminating the need for manual element-level tagging. This means your digital analytics dashboard is always populated with the latest data, without requiring developer intervention.

Remote configuration

Tracking complex user interactions has never been easier. Quantum Metric’s UI-based tracking allows you to configure and monitor specific behaviors without modifying your site’s code. This ensures your product analytics dashboard adapts to your evolving data needs.

Real-time availability

Speed is everything when it comes to digital experience optimization. Unlike traditional batch processing analytics, Quantum Metric’s data analytics dashboard updates in real time, so you can immediately measure the impact of new tests, deployments, and customer interactions.

What our customers are saying.

Read more success stories

“In our business, the betslip is essentially the shopping cart, so it’s absolutely vital that we have data- driven insights around its performance at all times. Quantum Metric is providing us that oversight in a very user-friendly way.”

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Eoin Ryan / Director of Sportsbook

Trusted by enterprises. Loved by people.

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4.6

264 verified reviews

as of August 2025

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4.1

59 verified reviews

as of August 2025

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4.5

84 verified reviews

as of August 2025

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6.8 billionsessions each month.

50%of the worldwide internet users.

Frequently asked questions

Can I create a report from my dashboard?

Yes! Every analytics dashboard can be converted into a report and delivered straight to your inbox. You can configure the frequency (e.g., daily, weekly, monthly), recipient list, and the data range (e.g., last 24 hours, rolling 7 days). Reports can be shared with anyone via email, ensuring key stakeholders stay informed.

How do I share dashboards with my teams?

Quantum Metric’s analytics dashboards offer flexible sharing options. You can keep them private for personal use or make them public for team-wide access. Permissions can be assigned to individual users or groups, ensuring that the right people have access to the right data. This feature makes our web analytics dashboard a powerful tool for collaboration and decision-making.

What data can be used in dashboards?

Quantum Metric’s data analytics dashboards can visualize any captured data point, including:

  • Behavioral data: Clicks, taps, scrolls, rage clicks, friction points
  • Business data: KPIs, revenue impact, conversion rates, customer lifetime value
  • Technical data: Load times, API responses, error logs, performance metrics

Whether you’re optimizing an e-commerce funnel, improving app performance, or analyzing customer behavior trends, Quantum Metric’s product analytics dashboard equips you with the meaningful insights you need to take action.

Can I integrate dashboards with other analytics tools?

Yes! Quantum Metric’s analytics dashboards seamlessly integrate with other analytics and business intelligence tools, allowing you to combine insights from multiple sources. This ensures a more holistic view of your digital performance and enables data-driven decision-making across teams.

How can I customize dashboards for different stakeholders?

Quantum Metric allows you to create tailored dashboards for different teams and roles within your organization. Whether executives need high-level KPIs or analysts require in-depth technical data, our flexible dashboard configurations ensure that every stakeholder gets the insights most relevant to their needs.

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Platform

Platform overviewFelix AI AgenticFelix AI SummarizationJourneysMobile app analyticsInteraction heatmapsSecurity & privacy

Industries

RetailFinancial servicesTravel & hospitalityTelcoGamingHealthcare

Teams

ProductTechnologyMarketingAnalyticsCX & VoCUXService & support

Solutions

Digital analyticsProduct analyticsExperience analyticsJourney analyticsWeb analyticsEmployee experienceContact centerAI Detection

Resources

Contact usProduct tour libraryPricing plansResourcesCase studies
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