AI can’t fix what it can’t see.
AI can make changes. Does it know which ones matter to your customers?
Quantum Metric shows your teams and AI agents where customers struggle, what it costs, and what to fix first. Then it measures whether the change worked.
Better customer outcomes. Tokens well spent.
“Quantum Metric has helped lululemon systematically chip away at checkout errors, which has had a multi-tens of millions of dollars in revenue impact.”
See what Felix® sees.
The customer experience. The business impact. What deserves your attention next.
What it looks like in practice.
A monitoring agent watching checkout completion catches the anomaly overnight and runs the Felix analysis itself. On autofilled addresses, the “Continue” button silently does nothing. Customers tap it four, five, six times. No error is thrown, so nothing downstream sees it. Felix groups every session with that rage-click signature.
Hand your AI coding agent the exact component, the interaction that fails, and the affected sessions, with the evidence needed to fix it.
Continue-rate on the shipping step, against a matched control.
Every AI initiative you have is missing the same thing: Experience context.
Your AI is only as good as what it can reason over.
Your existing stack
CRM, CDP, data warehouse, APM, logs
Customer and system data.
The missing layer
+ Experience context
What customers did, experienced, and told you.
Bring experience context wherever AI works.
Connect Quantum Metric through MCP to the tools your teams use and the agents serving your customers.
Proving the return
Know what to fix first.
Prove what the fix earned.
Every friction point carries a dollar figure, so the work can be ranked by what it is worth rather than by who asked loudest. After the fix, the same number shows what actually changed.
Opportunity
Revenue at risk behind each issue
What the friction costs today, ranked highest first.
Proven
Revenue recovered after the release
Measured against a control or matched cohort you define.
Understand
What happened, why it happened, and who it affected.
Quantify
Revenue and customer impact, so the right issue gets priority.
Act
Fix the code, change the experience, inform support, optimize the journey.
Measure
Prove the result: revenue recovered, conversion lifted, cost reduced.
Sometimes observing tells you everything. Sometimes you just need to listen.
Surveys and intercepts run on the same platform that watched the session, so intent and evidence never live in two systems that disagree.
“When one customer tells us something is wrong, we immediately know why, how many people it affects and can quantify the impact. That speed and clarity changed how we operate and respond to customer frustration.”
Maria Robledo
Optimization & Insights Lead, MasOrange
Some of your traffic is not human. Optimize for both.
Traditional analytics filter out automated agents or bundle them with humans. Quantum Metric separates human struggles from autonomous actions so both can check out successfully.
Human metrics stay honest
Conversion and struggle rates stop being diluted by automated traffic patterns.
Agents finish the task
See where agents stall, and what accessible change lets them complete a purchase.
Good bots, bad bots
Tell assistants apart from aggressive scraping and abuse, before you block legitimate revenue.
Traffic that converts
Measure autonomous agent traffic as a high-intent channel while competitors still filter it.
Trusted by enterprises. Loved by people.
“Once we integrated Quantum Metric with our tool stack, the dam cracked and the insights were flowing continuously.”
“Quantum Metric provides a single source of truth around our customers’ experience. All stakeholders can see the impact of a problem and agree on solutions.”
“We’ve transitioned from years-long development cycles to monthly releases.”
The foundation
Capture once.
Answer anything.
Reuse everywhere.
AI can only reason over what you give it. Quantum Metric automatically captures 2,700× more data than traditional analytics, creating richer experience context for every question, team, and system.
Deploy once
Automatically capture behavioral, technical, experience, and business context at unmatched depth.
Ask later
Answer questions you never knew to tag for in advance.
Reuse everywhere
Put the same experience context to work across teams, systems, and AI.
Bring your hardest question.
We will answer it on your data.
One tag, a few days, and a question your current stack cannot answer. If the context does not change the decision, nothing else we say matters.