Finding digital customer struggle is complex.
We make it simple

Visualize Customer Behavior

Resolve conversion obstacles quickly by seeing exactly what your customers experienced.

More Conversions, Loyalty, & Retention

Quantum Metric automatically determines your customer's value, allowing you to prioritize your customer experience improvements.

Quickly Analyze Findings

Deployment is fast and simple, with self-tuning analytics that adapt on the fly through machine intelligence.

"89% of marketing leaders expect customer experience to be their primary basis for competitive differentiation by 2017"

Gartner

See Your Business From 30,000 ft - And The Ground

It's difficult to understand how to improve your business without seeing your customers' experiences.

Many services, such as Google Analytics®, fall short of providing a big picture and do not enable deep-level understanding of customer journeys.

Quantum Metric provides the ability to understand and prioritize aggregate level statistics in real-time while also enabling drill down to every individual user experience.

Seeing What Your Customers See

Quantum Metric reproduces your customer's view with 100% fidelity to give you true pixel-perfect visibility into their experience.

Answer Questions Without Asking

Quantum Metric uses statistical analysis combined with machine intelligence to show opportunities prioritized by many metrics, such as website performance, user struggle, or down time.

So you don't have to wonder, for example, if site performance is impacting success - Quantum Metric will tell you without even asking.

Customer support is the last line of defense,
not the first.

Don't wait for your call center to be overwhelmed or social media saturated. Get relevant and statistically significant changes to your business so you can make a difference and recover from new user struggle issues.

Filter the noise. Prioritize improvements.

Get Useful Data without Being A Data Scientist

Quantum Metric automatically identifies standard business processes. With built-in strategies to discover shopping carts, checkout, funnels, registration, forms, and more, Quantum Metric captures terabytes of user traffic to deliver an incredibly clear and insightful view of your business, trends, and opportunies prioritized by their value to you.

Actionable Intelligence

No more hunting for information in a pool of data. Quantum Metric augments the work of a data analyst, presenting opportunities that affect your bottom line.

Thousands of Slices

Quantum Metric slices your customer information, looking at billions of statistics of customers from 10,000+ viewpoints to help identify statistically significant changes to your business. Know why customers aren't converting - without all the setup/and analysis.

KPI's and Grades

Dashboards that inform you about your business at a glance, complete with Customer Experience, KPIs, and sales info so that you can be confident your online presence is working efficiently.

100% Fidelity in Session Replay

Quantum Metric's session replay is the most advanced replay engine.
You'll be able to view a session exactly how your customer experienced it.

A scientific instrument for the web, session replay enables visual access to and control of fine grained detail on every dynamic content change and user interaction such as mouse movements, clicks, scrolls, and keyboard entry.

Join the Digital Analytics Revolution

Let machine intelligence deliver the most enjoyable software experience you've ever had.
You'll be up and running in just a few minutes.