How do you get to your best digital experience?
Quantum Metric aligns your teams around the customer and helps drive accelerated digital innovation
How do you get to your best digital experience?
Quantum Metric aligns your teams around the customer and helps drive accelerated digital innovation
The Quantum Metric approach
Discover customer friction and opportunities in real‑time to uncover your digital experience truth
Size up the scope of any customer pain-point down to the dollar value, with complete accuracy
Understand where you can make the biggest impact and let your teams know what to focus on next
Evaluate the success of your digital improvements over time
in the best, most curated fashion for them.
Identify & Remove Digital Friction in Banking and Insurance
This short e-book offers 9 ways to make exponential gains with "low-hanging fruit" — and have a big impact on CX, customer loyalty, and share of wallet.
Why Quantum Metric?
Real-time
Receive quantitative feedback as it happens and take action in the moment
Machine intelligence
Built-in frustration & anomaly detection means easy access to actionable insights for your teams
360 customer journey
Cross-platform support gives you a window into your customer journey, whether on desktop, mobile or native application
Security first
Military-grade encryption keeps your data safe, while sophisticated user management provides relevant information to each of your teams
Built for big data
Google BigQuery foundation provides you with instant answers on petabytes of data
Near-zero impact
Patented tech reduces our network footprint to near-zero, giving you the benefit of full visibility without the performance cost
Integrations that propel digital innovation
We connect it all together for a single source of truth
