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Platform

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Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Dashboard template libraryTemplates to improve your experience. Opportunity analysisAutomatically surface and quantify friction points.

Action

Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

See for yourself.

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Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Use Cases

Industries

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

Teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

Solutions

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI DetectionReveal how AI agents interact with your digital experience.

Explore dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Skip the setup, start analyzing.

See template library

Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Continuous Product DesignThe approach to building better products faster.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

Turn data into understanding with the ‘why.’

Turn data into understanding with the ‘why.’

Quantum Metric's CEO explores how the Quantified Why drives decisions and efficiency in the enterprise.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Learn more

LoginGet a demo

Platform

Platform overviewFelix AI AgenticFelix AI SummarizationJourneysMobile app analyticsInteraction heatmapsSecurity & privacy

Industries

RetailFinancial servicesTravel & hospitalityTelcoGamingHealthcare

Teams

ProductTechnologyMarketingAnalyticsCX & VoCUXService & support

Solutions

Digital analyticsProduct analyticsExperience analyticsJourney analyticsWeb analyticsEmployee experienceContact centerAI Detection

Resources

Contact usProduct tour libraryPricing plansResourcesCase studies
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© 2025 Quantum Metric, Inc. All rights reserved.

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AI Detection

What if your website was built for more than just people?

Your next visitor might not be human. Quantum Metric helps you detect, segment, and optimize for both human and AI traffic—so your data stays clear and your experience stays competitive.

What if your website was built for more than just people?

Ensure your site capitalizes on the rise of LLM and Agentic traffic.

Build journeys that AI can complete.

Guide Agentic visitors from search to conversion without friction.

Separate people from programs.

Instantly segment and visualize AI vs. human traffic for clearer understanding.

Optimize for LLM understanding.

Refine content structures and information so LLMs accurately represent your brand in their answers.

Design experiences that work for AI and people.

AI-powered visitors don’t scroll, hover, or hesitate. They scan, extract, and act instantly.

Designing AI Agent-ready experiences means optimizing for how these automated buyers interpret and interact with your site—so that every path, human or machine, leads to conversion.

Design experiences that work for AI and people.

Separate human behavior from AI activity.

AI visitors can inflate engagement metrics, skew conversion data, and confuse friction measurement. Instantly distinguish human traffic from Agentic AI patterns, revealing what’s real, what’s artificial, and how each impacts performance.

Separate human behavior from AI activity.

Make sure LLMs are speaking for your brand.

LLMs like OpenAI’s Chat GPT and Google’s Gemini are rewriting how product discovery happens. Ensure your pages are complete, current and structured for LLMS to consume and reference back to customers as intended.

Make sure LLMs are speaking for your brand.

How your teams use AI-Detection analysis in their daily work.

Executives

Track long-term shifts in digital behavior and understand how agent-driven traffic affects revenue, retention, and overall customer experience strategy.

UX

Create webflows that optimize for both people and AI Agents. Reduce abandonment from AI-powered visitors with clearer hierarchies, structured data, and frictionless navigation.

Product owners and Analysts

Compare human and AI behavior side by side. Identify where AI agents amplify or distort KPIs—and ensure product decisions are based on real signals, not synthetic ones.

Marketers

Filter out agent-driven sessions that make conversion metrics unreliable. Understand which content attracts LLM crawlers and turn that visibility into brand reach.

How your teams use AI-Detection analysis in their daily work.
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How do you want to get started?

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Schedule a personalized demo based on your business objectives.

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Browse product tours

Review bite-sized videos and interactive demos of top platform use cases.