Find the right plan for your enterprise.
Select from digital analytics packages built for specific business objectives—like conversion optimization, customer experience, website design, and product analytics—or combine them to drive cross-functional growth.
Tailored packages for every team.
Customer Operations
The only enterprise analytics solution based entirely on your customer’s perspective. From detailed session replay to powerful segmentation and visuals. Go from a single error in a session replay to quantifying the impact across your entire audience—eliminating guesswork behind the “why” of customer behavior.
Business Operations
Automatically surface site issues prioritized by business impact. Leverage out-of-the-box experience indicators, anomaly detection, and customizable dashboards to visualize and act on every aspect of the customer experience.
UX Operations
Visualize how customers move through your web or mobile app with Journeys. Predict which changes will drive the greatest lift, optimize conversion flows, and see impact in real time with on-page data insights.
Developer Operations
Discover and quantify performance issues faster. Monitor Core Web Vitals, analyze page load performance and receive alerts on technical errors like Failed APIs, JS errors and force reloads.
Included in every package.
Manage data and feature access across teams.
Real-time customer experience activation.
Implementation, account setup, & PII remediation.
Hands-on training for your teams.
A customized platform experience.
Add-ons to enhance your analysis.
Felix AI
Generative and Agentic AI to instantly understand your customer, share insights, and take action.
User Analytics
Merge experience and product analytics to understand engagement across sessions and devices.
Contact Center
Equip yourself and agents with the digital context of every call to reduce handle times and improve customer satisfaction
Data streaming
Stream Quantum Metric’s rich data capture into your warehouse to power AI and cross-platform analysis.
Factors that shape your plan.
We create custom plans for your scale and specific needs. Your investment is based on these key value drivers:
Digital Properties
The number of websites, mobile applications, and other digital touchpoints you want to monitor and analyze with the platform.
Session Volume
Pricing scales directly with the amount of data you collect and analyze—no wasted seats or credits.
Platform Capabilities
Focus your budget on platform features your teams will actually use to provide experiences that delight your customers.
Customer Success
Service and support of your business initiatives from training to consultation.
Support every step of the way.
A consistent account management and customer success team ensures that you maximize the value of your investment.
Onboarding
You will be guided through the initial set-up following proven, industry-specific playbooks that have enabled significant success at organizations similar to yours.
Ongoing Training
Choose from both our expert-led and self-guided options to deepen your team’s understanding and adoption of the platform ensuring operationalization across your teams.
Consultation
Partner with our customer success experts who understand your business to help solve complex challenges across your digital customer journeys.
