
Beyond the bolt-on: Upgrade your analytics.
See why organizations choose Quantum Metric over Decibel for their digital needs.
Request a demo
How digital teams use Quantum Metric.
Monitor
Monitor real-time KPIs, friction, and behavior so that you are ahead of passive feedback channels.
Diagnose
Immediately quantify issues so that your teams spend less time chasing down possible non-issues.
Optimize
Surface optimization opportunities with behavioral data, ensuring each iteration creates tangible value.
Customers who chose Quantum Metric.


Why Quantum Metric.
Raise the bar

Decibel
Real-time data
Session replay, segments, dashboards, and alerts leverage real-time data.
Data is available in hourly updates and sometimes 24 hour updates.
Capture & eventing
Autocapture 300+ dimensions and behaviors on day one, then leverage remote configuration to reduce engineering burden.
Captures ~12 out of the box events and requires code level configuration for custom eventing.
Mobile app analytics
Patented approach enables capture/analysis parity with web by translating native app views into family DOM components.
Video based capture technique that creates a high security risk and vastly increases overhead.
Error monitoring and alerting
Automated error monitoring and quantification with the ability to create precision alerts powered by ML.
Tracks JS errors OOTB and everything else requires configuration. Alerts are inflexible and don’t evaluate in real-time.
Dashboards
Real-time dashboard engine that is flexible enough to visualize anything from checkout analysis, to A/B testing comparison and frontend error monitoring.
Rigid dashboards that showcase high level metrics with minimal drill down opportunities.
Enterprise deployment
Full control over user permissions, data access, traffic management to scale with thousands of users.
Only one data connection, sample rate and user permission set per property which is limiting for multi property organizations working in one platform.
Support
Dedicated success consultant, engineer, & account manager with award winning levels of support.
Frequently cited “slow response times” in user reviews.

Real-time data
Session replay, segments, dashboards, and alerts leverage real-time data.
Capture & eventing
Autocapture 300+ dimensions and behaviors on day one, then leverage remote configuration to reduce engineering burden.
Mobile app analytics
Patented approach enables capture/analysis parity with web by translating native app views into family DOM components.
Error monitoring and alerting
Automated error monitoring and quantification with the ability to create precision alerts powered by ML.
Dashboards
Real-time dashboard engine that is flexible enough to visualize anything from checkout analysis, to A/B testing comparison and frontend error monitoring.
Enterprise deployment
Full control over user permissions, data access, traffic management to scale with thousands of users.
Support
Dedicated success consultant, engineer, & account manager with award winning levels of support.
Decibel
Real-time data
Data is available in hourly updates and sometimes 24 hour updates.
Capture & eventing
Captures ~12 out of the box events and requires code level configuration for custom eventing.
Mobile app analytics
Video based capture technique that creates a high security risk and vastly increases overhead.
Error monitoring and alerting
Tracks JS errors OOTB and everything else requires configuration. Alerts are inflexible and don’t evaluate in real-time.
Dashboards
Rigid dashboards that showcase high level metrics with minimal drill down opportunities.
Enterprise deployment
Only one data connection, sample rate and user permission set per property which is limiting for multi property organizations working in one platform.
Support
Frequently cited “slow response times” in user reviews.
“Decibel is less suitable for complex websites or websites that are frequently changing, as a lot of it takes a lot of admin to keep Decibel working as effectively as it should.”
/ G2 Quote

90%
reduction in time to resolution
Using session reply, teams are able to visualize, identify and fix the issues, in less than an hour. Previously this took a day or more.

50%
reduction in cost per acquisition
By monitoring customer behavior aligned to the customer’s journey, teams are able to identify where and why customers fall out of the acquisition funnel - and prioritize fixes based on outcomes that drive successful conversions.

69%
increase in product engagement
By understanding where customers engage and correlating to intent to purchase, teams can intelligently build personalized experiences that actually drive online purchase.
Trusted by enterprises. Loved by people.
6 billionsessions each month.
50%of the worldwide internet users.