Complex sites need harmony, not noise.

Session replay, segments, dashboards, and alerts leverage real-time data.

Data is available in hourly updates and sometimes 24 hour updates.

Autocapture 300+ dimensions and behaviors on day one, then leverage remote configuration to reduce engineering burden.

Captures ~12 out of the box events and requires code level configuration for custom eventing.

GenAI powered session summarization alleviates the burden of processing session replays with time to find insight improved from minutes/hours to seconds, with the click of a button.

Users need to watch entire session replay in order to understand context, intent, journey milestones, barriers to task accomplishment, etc. Analysis bias may lead to missed opportunities.

Patented approach enables capture/analysis parity with web by translating native app views into family DOM components.

Video based capture technique that creates a high security risk and vastly increases overhead.

Automated error monitoring and quantification with the ability to create precision alerts powered by ML.

Tracks JS errors OOTB and everything else requires configuration. Alerts are inflexible and don’t evaluate in real-time.

Real-time dashboard engine that is flexible enough to visualize anything from checkout analysis, to A/B testing comparison and frontend error monitoring.

Rigid dashboards that showcase high level metrics with minimal drill down opportunities.

Full control over user permissions, data access, traffic management to scale with thousands of users.

Only one data connection, sample rate and user permission set per property which is limiting for multi property organizations working in one platform.

Dedicated success consultant, engineer, & account manager with award winning levels of support.

Frequently cited “slow response times” in user reviews.