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Platform Use cases Customers Resources About

Platform

Platform overview

Learn more about Quantum Metric.

Key capabilities

Monitoring & alerts Alerting on aggregate behavior, frustration, and more. Session replay Understand the “why” behind customer behaviors. Journeys Understand which paths customers are taking. Dashboards Organize and monitor your most important data. Opportunity analysis Automatically surface and quantify friction points. Heatmaps Visualize page-level clicks, scrolls, and attention. Guides Industry specific templates to improve your experience. Page performance Discover and quantify the impact of slow pages. Visible Visualize user behavior directly from your browser.

Platform foundations

ExperienceAI Our powerful machine learning engine. Mobile app analytics Patented mobile analytics technology. Security and privacy Best in class security technology and polices. Autocapture Capture over 300 metrics out-of-the-box. Performance & overhead Lightweight SDKs and tags. Partners & integrations View our technology and solutions partners.

See for yourself

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Use cases

Industries

Retail Understand shoppers’ needs faster. Financial services Drive digital adoption and improve satisfaction. Travel & hospitality Grow revenue and loyalty with real-time visibility. Telco Improve the digital-first experience. Gaming Understand real-time player behavior. Healthcare Improve patient self-service and loyalty.

Teams

Product Understand any part of the digital experience in seconds. Technology Surface and scope customer technical friction in real-time. Marketing Strengthen your campaigns and convert more. Analytics Answer the “why” behind the customer experience. CX & VoC Bring together qualitative and quantitative insights. UX Deep insight into behavior, engagement, and friction. Service & support Improve customer empathy and contact center efficiency.

Solutions

Digital analytics Monitor, diagnose, and optimize critical experiences. Product Analytics Understand user behavior and drive adoption. Experience analytics Surface pain points and quantify opportunities. Journey analytics Insights into every touchpoint across the digital journey. Web analytics Understand and report on digital performance.

Get started with Atlas

Atlas Guides help you build the best user experiences.

Eliminate guesswork and expedite expertise.

Get started

Top industry guides

Retail Airlines Consumer banking Insurance Telco

Resources

Resources

Resources Review expert guidance and new data. Events & webinars Join us for live or virtual events. Blog Thought leadership, trends, and product insights. Continous Product Design The approach to building better products faster.

On-demand webinar

The future of NPS with its founder, Fred Reichheld

Register now

About

About us

Our story How Quantum Metric started, our leadership team, and how you can get involved. Careers See what it’s like to work for Quantum Metric, and available positions. News Read the latest announcements and news.

Partner network

Partner program Our key ecosystem of partners. Our partners See who already has joined.

Latest news

Quantum Metric wins Google Cloud Technology Partner of the Year award.

Learn more

Browse our demo library

Product Tour Library

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Consumer Banking

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features

Journeys

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Session replay

Alerts

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use case

Optimize Customer Journey

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Enhance & Inform Experimentation

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Product tour for airlines

Product tour for retail

Quantum Metric Embedded Replay for ServiceNow®

INTERACTIVE DEMO

Session Replay: Empathize with the User Experience

INTERACTIVE DEMO

Opportunities

Account creation guide for consumer banking

Quantify the business impact of a reported issue

Generate experimentation hypothesis

INTERACTIVE DEMO

Online registration guide for insurance

INTERACTIVE DEMO

Account summary & details guide for consumer banking

INTERACTIVE DEMO

Payment info page guide for telco

INTERACTIVE DEMO

Checkout funnel guide for telco

INTERACTIVE DEMO

Choose flights guide for airlines

INTERACTIVE DEMO

Check in flow guide for airlines

INTERACTIVE DEMO

Customer login guide for consumer banking

INTERACTIVE DEMO

Flight search guide for airlines

Booking flow guide for airlines

INTERACTIVE DEMO

404 pages guide for retailers

INTERACTIVE DEMO

Funnel analysis guide

INTERACTIVE DEMO

Login page guide

INTERACTIVE DEMO

Landing pages guide

INTERACTIVE DEMO

Promo code success guide for retailers

INTERACTIVE DEMO

Search results guide

Checkout guide for retailers

Ready to kick things off?

Talk to our team.

Schedule a personalized demo based on your business objectives.

Watch a live demo.

Join a regularly streamed live demo or watch one on demand.

© Quantum Metric, Inc. All rights reserved.

© Quantum Metric, Inc. All rights reserved.

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