Healthier outcomes for your digital journeys.
Understand patient needs in real-time and improve self-service for optimized healthcare experiences.
Digital insights unique to you.
Identify digital friction that is impacting the patient experience.
Build patient-centric journeys and accelerate digitization goals.
Understand why patients struggle with their insurance journeys.
Deliver digital care through healthy experiences.
Proactively discover friction points.
Whether it's one or many, pinpoint where patients are struggling and size the impact.
Drive digital patient empathy.
Understand the patient journey with visibility into your web and mobile app experiences.
Confidently release new features.
Monitor how new releases are performing so product and tech teams can make improvements and fix bugs.
Obtain real-time patient insights.
Avoid backlog delays and get immediate answers to business questions with autocaptured data sets.
Why Quantum Metric.
Understand patient behavior, align internally, and exceed goal after goal.
Identify mobile app friction across the journey.
- Identify technical issues, frustration, rage taps and experience detractors
- Capture and follow user sessions across web and mobile devices
- A one-time mobile SDK deployment to capture data without future code changes
Autocapture all behavior, identify friction.
- 300+ behavioral and technical data points captured out of the box
- Machine learning detects patient frustration
- Diagnose technical errors and root causes
- Receive real-time alerts on changes in business metrics
More answers, less waiting.
- Understand experience with automated journey mapping, heatmaps, and behavioral data
- Business teams get answers, engineering receives fewer tagging requests
- Improve discovery of undetected friction points
Automated configuration for privacy assurance.
- PII is always blocked by default, even after website updates
- patient information is never stored server-side
- Choose between allow, block, or encrypt for session replays
Explore Atlas for healthcare.
Discover pre-built healthcare guides that help you monitor and improve the top experiences across the digital patient journey.