In the age of digital disruption, it’s more critical than ever that organizations understand and empathize with their customers. Through a mix of third-party surveys and anonymized data from the Quantum Metric platform, we’re regularly analyzing how customer habits and experiences are evolving.
The kick-off to our series breaking down shopping habits and consumer expectations that started long before November 1.
The second report in our series, providing updates on consumer behavior in November and during Cyber5.
The final report in our series, examining shopping activity in December as consumers race to get their gifts on time.
A look at how digital has changed consumers' relationship with money.
Setting expectations for the longest shopping season of the year.
Introducing the annual travel benchmark series
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