Applicant Privacy Policy

Last Updated: October 24, 2023

Quantum Metric, Inc. and its affiliates (collectively, “Quantum,” “we,” or “us”) value your trust and are committed to the responsible management, use and protection of personal information. This Applicant Privacy Policy (“Policy”) describes our practices in connection with the information that we collect through the Careers section of our website (“Careers Site”) and offline in connection with your application for a job or internship with us. Personal information submitted elsewhere on our web sites, as well as information collected on our web sites (including our Careers Site) through the use of cookies or similar technologies, will be used in accordance with our general online Privacy Policy.

COLLECTION AND DISCLOSURE OF PERSONAL INFORMATION

The following chart details which categories of personal information we collect and process, as well as which categories of personal information we disclose to third parties for our operational business and hiring purposes, including within the 12 months preceding the date this Policy was last updated. See the “Disclosure and Transfer of Personal Information” section below for more information on the listed categories of third parties.

Categories of Personal Information	Disclosed to Which Categories of Third Parties for Operational Business Purposes
Identifiers, such as name and contact information, including home address, telephone number, and e-mail address, and username and password	Affiliates, Service Providers, Professional Advisors, Public and Governmental Authorities
Personal information as defined in the California customer records law, such as name and contact information	Affiliates, Service Providers, Professional Advisors, Public and Governmental Authorities
Protected Class Information, such as characteristics of protected classifications under California or federal law, such as gender, race, disability, citizenship, primary language, and immigration status	Affiliates, Service Providers, Professional Advisors, Public and Governmental Authorities
Commercial Information, such as travel information and expenses	Affiliates, Service Providers, Professional Advisors, Public and Governmental Authorities
Internet or network activity information, such as activity on our website or online application portal	Affiliates, Service Providers, Professional Advisors, Public and Governmental Authorities
Geolocation Data, such as approximate location derived from IP address	Affiliates, Service Providers, Professional Advisors, Public and Governmental Authorities
Audio/Video Data. Audio, electronic, visual, and similar information, such as photographs	Affiliates, Service Providers, Professional Advisors, Public and Governmental Authorities
Education Information subject to the U.S. federal Family Educational Rights and Privacy Act such as academic standing and confirmation of graduation	Affiliates, Service Providers, Professional Advisors, Public and Governmental Authorities
Employment Information. Professional or employment-related information, such as work history and prior employer, information from reference checks, work experience, qualifications, training and skills, work authorization, CV, résumé, cover letter, professional and other work-related licenses, permits, and certifications held, publicly accessible information posted on your professional social media accounts (e.g., your LinkedIn profile), and any other information you elect to provide to us (e.g., employment preferences, willingness to relocate, current salary, desired salary, social media profiles, awards or professional memberships)	Affiliates, Service Providers, Professional Advisors, Public and Governmental Authorities
Inferences drawn from any of the personal information listed above to create a profile about, for example, an individual’s preferences, characteristics, predispositions, and abilities	Affiliates, Service Providers, Professional Advisors, Public and Governmental Authorities
Sensitive Personal Information Personal information that reveals an individual’s account log-in, racial or ethnic origin, citizenship, or immigration status	Affiliates, Service Providers, Professional Advisors, Public and Governmental Authorities

We do not “sell” or “share” your personal information, including your sensitive personal information, as defined under the California Consumer Privacy Act. We have not engaged in such activities in the 12 months preceding the date this Policy was last updated. Without limiting the foregoing, we do not “sell” or “share” the personal information, including the sensitive personal information, of minors under 16 years of age.

PURPOSES FOR THE COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION

We collect and process personal information about you for one or more of these reasons:

Because you voluntarily provide this information and consent for us to process it;
Because this information is necessary to take steps at your request prior to entering into an employment or internship;
Because this information is of particular importance to us and we have a specific legitimate interest under law to process it;
To comply with a legal obligation; or
Where necessary to protect the vital interests of any person.

Where the collection or processing is based on your consent, you may withdraw your consent at any time to the extent permitted by applicable law.

The personal information that you submit on the Careers Site will be used for our global personnel recruitment, management and planning purposes, as permitted by applicable law:

To process your application: We will engage in these activities to manage our prospective contractual relationship with you, based on our legitimate interests;
To assess your capabilities and qualifications for a job: We will engage in these activities to manage our prospective contractual relationship with you, based on our legitimate interests;
To conduct reference checks. We will engage in these activities to comply with a legal obligation or based on our legitimate interests;
To respond to your inquiries and communicate with you about your application, and to send you information regarding the Careers Site and changes to our terms and policies: We will engage in these activities to manage our prospective contractual relationship with you;
To comply with or monitor compliance with any applicable law or regulation: We will engage in these activities to comply with a legal obligation or based on our legitimate interests;
To conduct background checks if we offer you a position: We will engage in these activities to comply with a legal obligation or based on our legitimate interests;
To preserve our other legitimate interests: This includes our administrative purposes, aggregate management reporting, internal training, and as generally required to conduct our business within Quantum Metric, Inc. and its affiliates;
To comply with applicable law, respond to requests from public and government authorities, and cooperate with law enforcement. This can include laws and authorities outside your country of residence. We will engage in these activities to comply with a legal obligation or based on our legitimate interests;
For other legal reasons. This includes enforcement of our terms and conditions, and protection of our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. We will engage in these activities to comply with a legal obligation or based on our legitimate interests; and
In connection with a sale or business transaction. We have a legitimate interest in disclosing or transferring your personal information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

The personal information about you will be added to Quantum’s international candidate database and can be retained and used to consider you for opportunities at Quantum and its affiliates other than the one(s) for which you apply. If you do not wish us to do this, please contact us at the address in the “Contact Us” section below.

If we hire you, personal information we collect in connection with your application can be incorporated into our human resources system and used to manage the new-hire process; any such information can become part of your employee file and used for other employment-related purposes.

Providing personal information to us through the Careers Site is voluntary. However, if you do not provide sufficient information, we may be unable to consider your employment application or, if you are hired, your subsequent promotion, transfer, or relocation.

PURPOSES FOR THE COLLECTION, USE, AND DISCLOSURE OF SENSITIVE PERSONAL INFORMATION

We will collect, use, and disclose sensitive personal information only where permitted by applicable law. As discussed in the “Diversity” section below, in certain cases we will ask questions about race/ethnic origin, gender, and disability of our applicants, for monitoring equal opportunity. We may also inquire about criminal records, where permitted by applicable law. Otherwise, we ask that you avoid submitting information that may qualify as sensitive personal information under applicable law, except where such information is legally required.

We collect, use, and disclose sensitive personal information for purposes of: performing services on behalf of our business; performing services and providing goods as requested by you; ensuring the quality or safety of services we control or improving those services; ensuring the security and integrity of our infrastructure and the individuals we interact with; short-term transient use; securing the access to, and use of, our facilities, equipment, systems, networks, applications, and infrastructure; preventing, detecting, and investigating security incidents; resisting and responding to fraud or illegal activities; and other collection and processing that is not for the purpose of inferring characteristics about an individual. We do not use or disclose sensitive personal information for additional purposes.

DISCLOSURE AND TRANSFER OF PERSONAL INFORMATION

We disclose personal information to the following third parties for our operational business and employment purposes:

Affiliates. Quantum Metric, Inc. shares personal information with its affiliates, as listed at https://www.quantummetric.com/legal/affiliates/, when an affiliate is involved in evaluating candidates for a given position. We will limit access to personal information to personnel with a business need to know the information for the purposes described in this Policy, including interviewers involved in the recruitment process, and personnel in the recruiting, human resources and information technology departments, as well as in the department responsible for the position for which you are applying.
Service Providers. We share personal information with our third-party service providers to facilitate services they provide to us, including hosting and operating the Careers Site, recruiting assistance, and background check processing.
Professional Advisors. We share personal information with our professional advisors, such as lawyers.
Public and Governmental Authorities. We share personal information with regulatory authorities and law enforcement to respond to requests and comply with applicable law.

We may transfer your personal information to other countries, including the United States or any other country in which we or our service providers have operations. These countries may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.

If you are located in the European Economic Area (the “EEA”) this transfer may include countries outside of the EEA. Some of the non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these “specified countries” is available here. The UK recognizes the EEA and the specified countries as providing an adequate level of data protection according to UK standards. For transfers from the EEA to countries not considered adequate by the European Commission or the UK government (as applicable), we have put in place adequate measures where necessary, such as standard contractual clauses adopted by the relevant authority to protect your Personal Information. You may obtain a copy of these measures by contacting us using the address in the “Contact Us” section below.

Data Privacy Framework

Quantum Metric has certified to the EU-US Data Privacy Framework, the UK Extension to the EU-US Data Privacy Framework, and the Swiss-US Data Privacy Framework (collectively “DPF”) for personal information that it receives from the EEA, the UK, Gibraltar, and Switzerland. As explained in our Data Privacy Framework Applicant Privacy Policy, personal information covered by our DPF certification will be protected in accordance with the DPF Principles.

DATA RETENTION

We will retain personal information for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods are: (i) the duration of the application process; (ii) as long as we have an ongoing relationship with you; (iii) as required by a legal obligation to which we are subject; and (iv) as advisable in light of our legal position (such as in regard of applicable statutes of limitations, litigation, or regulatory investigations.

We may remove personal information for inactive accounts from our database, subject to any applicable legal or regulatory obligations. Furthermore, we can delete personal information about you (including your CV/résumé) from our database at any time and without providing any reason. Therefore, please retain your own copy of the personal information provided to us.

SOURCES OF PERSONAL INFORMATION

We collect most personal information from you directly. Any information you submit through the Careers Site must be true, complete and not misleading. Submitting inaccurate, incomplete, or misleading information may lead to a rejection of your application during the application process or disciplinary action including immediate termination of employment. In addition, it is your responsibility to ensure that information you submit does not violate any third party’s rights.

If you provide us with personal information of a reference or any other individual as part of your application, it is your responsibility to obtain consent from that individual prior to providing the information to us.

For the purpose of background check reports in connection with your application, and as permitted by applicable law, we obtain personal information about you from other sources, including:

Your references;
Prior employers;
Educational institutions you attended; and
Details from your publicly accessible professional social media accounts, such as LinkedIn.

RIGHTS REQUESTS

To the extent the right is provided to you by applicable law, you may request:

To review, confirm, access, correct, update, suppress, restrict, delete, or object to or opt out of the processing of your personal information;
To obtain more information about the categories and specific pieces of personal information we collected, used, or disclosed, the sources for such personal information, the business and commercial purposes for which we collect personal information, and the categories of third parties to whom it was disclosed; and
To receive an electronic copy of your personal information, including specific pieces of your personal information, and, where applicable, a copy of your personal information for purposes of transmitting it to another company.

To make a privacy request, please contact us at [email protected] or 833-QMETRIC. In your request, please make clear what personal information you would like to access or have changed, whether you would like to have personal information that you have provided to us suppressed from our database.

We will verify and respond to your request consistent with applicable law, taking into account the type and sensitivity of the personal information subject to the request. We may need to request name, email and/or employment history, to verify your identity and protect against fraudulent requests. If you make a request to delete, we may ask you to confirm your request before we delete your personal information.

We will try to comply with your request as soon as reasonably practicable. We will not unlawfully discriminate against you for exercising your rights under applicable law.

California Residents

If you are a California resident and an agent would like to make a request on your behalf as permitted by applicable law, the agent may contact us as described in the “Rights Requests” section below. As part of our verification process, we may request that the agent provide, as applicable, proof concerning their status as an authorized agent. In addition, we may require that you verify your identity as described in the “Rights Requests” section above or confirm that you provided the agent permission to submit the request.

SECURITY

We seek to use reasonable organizational, technical and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contact Us” section below. We hereby disclaim, as far as permitted by local laws, any liability for itself and its affiliates and contractors for any personal information we collect in connection with your application that is lost, misused, illegally accessed, disclosed, altered or destroyed, or not timely delivered to our Careers Site.

LINKS TO THIRD-PARTY WEBSITES

This Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website or service to which the Careers Site links. The inclusion of a link on the Careers Site does not imply endorsement of the linked site or service by Quantum.

DIVERSITY

Quantum is an equal opportunity employer, which means we offer equal treatment to all applicants consistent with applicable law. We do not unlawfully discriminate, either directly or indirectly, based on characteristics protected by applicable law, such as race, colour, sex, gender identity, sexual orientation, nationality, national origin, ethnic origin, religion, beliefs or creed, age, disability, marital status, veteran status, or genetic information in any area of recruitment.

ABOUT MINORS

The Careers Site is not intended for minors under the age of 18.

LAW APPLICABLE TO JOB APPLICATION

The Careers Site allows you to apply for jobs world-wide, as a benefit of Quantum’s centralized global recruitment function. This Careers Site is operated from the United States. Accordingly, any personal information you submit to the Careers Site will be collected in the United States and will be subject to U.S. laws. However, if we share your personal information with an affiliate located in another country in its capacity as a potential employer, the affiliate will handle your personal information in accordance with this Policy. Any hiring or other employment-related decisions will be made by the hiring affiliate in accordance with the laws of the country where the job will be located.

The Careers Site is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation.

CHANGES TO THE POLICY

We reserve the right to amend this Policy at any time in order to address future developments of Quantum, the Careers Site or changes in industry or legal trends. The “Last Updated” legend at the top of this Policy indicates when this Policy was last revised. Any changes will become effective when we post the revised Policy on the Careers Site.

CONTACT US

If you have any questions about this Policy, please contact us at [email protected] or 833-QMETRIC, or write to us at 10807 New Allegiance Dr., Ste. 155, Colorado Springs, Colorado, 80921, USA.

Because email communications are not always secure, please do not include sensitive information in your emails to us.

ADDITIONAL INFORMATION REGARDING THE EEA, SWITZERLAND AND THE UK

You may also:

Contact our representative in the EU: Quantum Metric (UK) Limited, of 1st Floor West, Davidson House Forbury Square, Reading Berkshire RG1 3EU.
Lodge a complaint with an EU/EEA/UK data protection authority for your country or region where you have your habitual residence or place of work or where an alleged infringement of applicable data protection law occurs. A list of EEA data protection authorities is available here. Information regarding the UK data protection authority is available here.