Our Story

We’re building the platform that empowers companies to deliver digital products their customers will love.

Our Vision

Today’s digital products change faster than ever. But many companies aren’t built to move with speed. Data is siloed, teams take too long to prioritize, and impact is hard to quantify. 

We want to change that. That’s why we built Quantum Metric and why we believe in Continuous Product Design—a fundamentally new approach that helps organizations deliver digital products that have greater impact, with speed and confidence.

Meet Our Leadership Team

Founder, CEO & Board Member

Mario Ciabarra

In 2015, Mario founded Quantum Metric to help organizations align with a single version of customer-defined and quantified truth. Previously founding and exiting an APM startup which solved where enterprise applications could be improved, Mario saw the natural next step was expanding organizational alignment around the entire product lifecycle.

Chief Operating Officer

Glenn Trattner

Glenn began as an advisor in 2015 and joined full-time in 2017 to lead operations and delivery. He previously managed operations at DIRECTV/AT&T, leading a team that delivered solutions to millions of customers. Glenn also ran massive scale solutions for large enterprises at HP. He is responsible for aligning operations to drive product advancement in our customers and partners.

Chief Marketing Officer

Efrat Ravid

Efrat is the Chief Marketing Officer, driving the company’s branding strategy, product visibility, and demand generation. Previously, she was the key force behind building US brand presence for ContentSquare. Over the last decade, Efrat has served as CMO at several technology companies, and she is passionate about partnering with customers to improve the entire customer journey.

Chief Customer Officer

Mark Treschl

Mark’s expertise and business range has powered three decades of developing products and process improvements. At Quantum Metric, he manages Customer Success, helping clients learn faster, iterate with confidence, and build better products. Previously, he was CCO at Verint and Co-Founder of OpinionLab, a Digital Analytics SaaS platform focused on collecting and analyzing Voice of Customer.

Chief Revenue Officer

Scott Southwood

Scott is responsible for continuing to fuel company growth and Continuous Product Design market expansion. He brings 20 years of experience to the table, most recently serving as SVP of Sales at Box and driving success as a leader of the company’s North American sales, account management and renewal organization.

SVP of Product and Engineering

Adam Dille

Adam drives product strategy and development activities, from feature conception to engineering execution. He began his career building successful large-enterprise software solutions, and today applies his experience to evolving and scaling continuous product design. Adam is passionate about building an autonomous team of dedicated product experts, and leading their charge to consistently deliver incredible results.

Chief Financial Officer

David Friend

David is the CFO at Quantum Metric. David has two decades of experience in enterprise software. Most recently he was CFO at Cloudistics, which he led from pre-revenue through its acquisition by Fungible. Before Cloudistics, David was an investor at Bain Capital for almost a decade. David studied physics and electrical engineering at MIT and began his career at Bain & Co.

Chief Business and Strategy Officer

Bryce Winkelman

Bryce develops and executes the strategic initiatives that accelerate Quantum Metric’s continued market growth and help our customers lead in digital experiences. A founding team member at Qualtrics, Bryce spend the past 14+ years helping to grow the small start-up into an industry leader with a $20B IPO. He has held roles at Qualtrics including Global Head of Solution Strategy for Employee Experience and Global Head of Digital CX, and managed teams in the U.S., Europe, APJ and Latin America.

Chief Product Officer

Kartik Chandrayana

As Chief Product Officer, Kartik is responsible for advancing Quantum Metric’s product portfolio as the company continues to scale its reach across global industries. Previously, Kartik was VP of Product Management at Salesforce leading a team covering 30+ products across service lines including Observability, Availability and Big Data. Prior to joining Salesforce, he was the CEO & Founder of Twin Prime, a venture backed startup which was bought by Salesforce in 2016.

General Counsel

Erica Atwell

As General Counsel, Erica leverages her 14+ years in the technology law space to oversee all legal and compliance matters at Quantum Metric, including the company’s intellectual property portfolio. Previously, Erica worked as in-house counsel at Apple, where she managed some of the largest patent litigations in the world. Prior to her legal career, Erica spent time as an engineer at Intel.

Meet Our Advisors

John Chambers
Former Executive Chairman and CEO of Cisco

Lonne Jaffe
Managing Director, Insight Partners

Robert Wenig
Founder of Tealeaf

Sven Gerjets
CTO, Mattel

Salil Deshpande
General Partner at Uncorrelated Ventures

Stefan Cohen
Partner, Bain Venture Capital

Daniel Wright
Advisor and former CEO, DataRobot

Mark Sunday
Former Senior Vice President/CIO, Oracle

Maria Elena Cappello
Former CEO, Nokia Siemens Networks Italia

Joe Euteuneur
Former CFO, Mattel, Inc.

Zachary Bookman
Co-Founder and CEO, OpenGov

Paul Fipps
President, Strategic Accounts, ServiceNow

"I have had the opportunity to be part of many growing companies, and I am so impressed with the culture, people, product and fast growth of Quantum Metric. They are delivering a unique answer to business and IT alignment."

John Chambers | Former Executive Chairman and CEO of Cisco

"Quantum Metric allows companies to form a new relationship with their clients by enabling interactions designed from the customers' perspective. This will redefine continuous innovation with customer centricity more than any other technology in history."

Maria Elena Cappello | Former CEO of Nokia Siemens Networks Italia

"I'm really excited about Quantum Metric's opportunity to break down silos with Continuous Product Design. The ability to integrate customers with your DevOps, UX, Product, etc, so decisions are made based on actual experiences will have huge value for the organization and for the customers as well."

Mark Sunday | Former SVP and CIO of Oracle

Join Our Team

Want to be part of a revolution? We’re looking for talented professionals to join us in helping organizations deliver better digital products to customers.
Think you’d be a perfect fit for our team, but don’t see the right role for you? Send us your resume anyway and we’ll take a look.

See Open Positions