Our story.

Learn more about the team building better digital customer experiences.

At a glance.

4B+ sessions each month.

40% of worldwide internet users.

$251M amount of funding.

500+ employees.

About us.

Quantum Metric began with one simple mission: to improve how organizations use their data to understand their customers and build customer-defined digital products faster. It’s a process called Continuous Product Design, and we strive every day to enable our clients on their customer-centric journey. While this mission continues to be a primary driver behind the platform, we want companies to do more than just understand their customers. We want companies to build cultures maniacally focused on winning the hearts of their customers. And we won’t stop until every organization puts people at the heart of everything they do.

Meet Mario.

Speak with Mario Ciabarra for a minute and you’ll realize he is a wearer of many hats. In addition to his role as Quantum Metric’s CEO, he’s an entrepreneur, a father of three, a world traveler, an avid skier, and a piano lover. With so many hats, it would be easy to focus solely on product and revenue, but that’d be neglecting one of Mario’s other great passions: people. More than anything, Mario defines Quantum Metric’s success by how he can continuously invest in its employees because at the end of the day, it’s people that are Quantum Metric’s greatest legacy.

Quantum Metric milestones.


Mario Ciabarra and David Wang found Quantum Metric


Receive $25M Series A funding


Surpass 100 employees


Host first user conference, Quantum LEAP


Achieve unicorn status


Customer base includes 20% of Fortune 500


$100M ARR


Launch Felix AI

Led by example.

Mario Ciabarra


Glenn Trattner

Glenn Trattner

Chief Operating Officer

Efrat Ravid

Efrat Ravid

Chief Marketing Officer

Scott Southwood

Scott Southwood

Chief Revenue Officer

Kartik Chandrayana

Kartik Chandrayana


David Friend

David Friend

Chief Financial Officer

Adam Dille

Adam Dille


Erica Atwell

Erica Atwell


David Wang

Chief Architect

Reza Zaheri

Chief Information Security Officer

Trusted advisors.

Daniel Wright

Advisor and former CEO, DataRobot

Joe Euteuneur

Former CFO, Mattel, Inc.

John Chambers

John Chambers

Former Executive Chairman and CEO of Cisco

Lonne Jaffe

Managing Director, Insight Partners

Maria Elena Capello

Former CEO, Nokia Siemens Networks Italia

Mark Sunday

Former CIO, Oracle

Paul Fipps

President, Strategic Accounts, ServiceNow

Robert Wenig

Founder of tealeaf

Salil Deshpande

Salil Deshpande

General Partner at Uncorrelated Ventures

Stefan Cohen

Stefan Cohen

Partner, Bain Venture Capital

Sven Gerjets

Sven Gerjets

CTO, Mattel

Zachary Bookman

Co-Founder and CEO, OpenGov

All are welcome.

As a global company that helps companies put people at the heart of everything they do, we must put people at the heart of everything we do. It’s our collective responsibility to champion diversity, equality, and inclusion within our organization, our communities, and our industry.  Our Employee Resource Groups (ERGs) not only hold us accountable, but provide feedback, shape policies, and monitor our progress so we learn from our blind spots and further our goals.

Join our team.

See why Quantum Metric is one of the best places to work.