Google Cloud with Quantum Metric
Quantum Metric provides real-time quantification of opportunities across web, native app and kiosk for GCP customers and aligns teams around a unified view of business, behavioral and technical data.
Automatically surface errors and user struggles to release with confidence, in real-time.
A simple tag provides instant visibility into the business impact of latency from existing infrastructure, which, during GCP migration, helps quantify the impact of migrating to the cloud.
Contact Center AI
Recognize when customers transition from engaged to frustrated, trigger service interactions (chat/calls) and inform internal systems (ticketing/internal messaging.)
Easily augment your existing analytics stack with Quantum Metric’s unique behavioral dataset (e.g. using a looker block.)