Partner Type Technology Partner
Partner Category Customer Experience

iPerceptions integration with Quantum Metric

Gain a full understanding of your customer experience with Voice of Customer data with the Quantum Metric integration. As your VoC tools establish an open line of communication between your brand and your
customers, it is crucial that you interpret their feedback correctly and connect those insights
with the necessary corresponding actions.

 

Use Cases

Micro to Macro

Obtain detailed information on customer feedback to understand exactly what the user experienced, as well as the larger scope of the issue

Transforming Feedback into Action

See the actual user experience, understand the technical details, and under stand the root cause behind feedback

Create NPS Dashboards

Integrate CX data in order to visualize segments of your audience by NPS, CSAT, platform and more.

Learn more about our partnership and integration.