Looker integration with Quantum Metric

Combining Quantum Metric’s real-time first-party technical and behavioral data with Looker empowers cross-functional teams to better visualize and self-serve granular insights into all aspects of the digital experience, allowing teams to discover new and hidden segments, analyze customer cohorts, and better predict churn.

Use Cases

Consolidate customer data on Google BigQuery

• Capture every facet of a customer’s digital experience
• Benefit from real-time, first-party technical and behavioural data
• Leverage marketing analytics tools, customer experience tools, and more

Visualize and explore customer data in Looker 

• Design and deliver intuitive reports and dashboards for data-driven results
• Combine data sets, provide self-service data exploration, and automate processes
• Go beyond traditional business intelligence and integrate data directly into workflows

Deliver a complete view of the customer to business users 

• Data where and when it’s most needed
• Drive better business decisions
• Improve customer satisfaction through better customer experiences.