Tealium integration with Quantum Metric
Pairing Quantum Metric and Tealium delivers full customer visibility, enabling brands to surface valuable digital experience insights and act on them in real-time. Quantum Metric captures unique user experience data, enriching the Tealium Customer Data Hub with technical and behavioral intelligence.
Use Cases
Data Enrichment
Better understand your customers by sharing insights between Quantum Metric and Tealium. Quantum Metric can take advatantage of Tealium’s data layer to know if a customer is an offline purchaser, a men’s category shopper or a VIP while Tealium can assign badges based on customer sentiment or engagement.
Real-Time Response
Quantum Metric can send unique, actionable customer experience data to Tealium AudienceStream, in real-time. This can allow Tealium to deploy solutions like personalization, chat or retargetting in a timely and intelligent way.