We take a layered and automated approach to all data capture, continuously monitoring raw data ingested into our system. For any unintended PII that might come across the wire (for instance, due to changes on the customer’s website or native app), we also proactively scan data, and apply advanced Data Loss Prevention (DLP) algorithms to detect possible occurrences of PII.
These findings can then be reviewed right from the Quantum Metric user interface, so that they can promptly remediate any unintended misconfiguration on their site and work with us to remove it from our systems. This can be considered a form of ‘PII Loss Prevention’ for your subscription.
So by either fully blocking, or encrypting PII before it ever leaves any end user’s device, as well as proactively detecting any outlier PII data that may have been inadvertently captured, Quantum Metric works to ensure that unintended/unencrypted PII is never being captured by the platform.