Accelerate speed to action with a clear digital analytics platform.
Customer-obsessed enterprises rely on the Quantum Metric digital analytics platform to monitor, diagnose, and optimize critical digital journeys.
Customer-obsessed enterprises rely on Quantum Metric.
Automatically capture every customer interaction and baseline business KPIs.
Identify and quantify (un)known customer friction points.
Surface unmet customer needs and improve beyond the baseline.
How it works.
Never touch your code or tag again with a one time deployment.
Autocapture over 300 metrics, dimensions, and experience signals.
Automatically track new pages and features without needing to involve engineering.
Automated baselining for easy friction and KPI monitoring.
Data is collected and available in real-time, allowing teams to self-service insights on day one.
ExperienceAI, our machine learning engine, begins to learn behavioral patterns and identify possible customer struggles.
Rapidly diagnose and scope KPI impacting issues.
Insights for frictionless digital journeys.
Tie experience data to your specific outcomes.
Leverage industry guides to understand and improve the micro-journeys you care about most.
Break down the context of a single micro-journey by utilizing each guide’s templated industry dashboards, anomaly detection, drill-down analysis, and alerting.
Trusted by top global brands.
Quick, clear, and navigable workflows.
Realize customer needs in real time.
End the debate over what is happening with insight into the true customer experience.
Quantify priorities faster.
Spend less time arguing about what to fix first or build next with rapid quantification.
Foster digital expertise.
Reach digital excellence faster with industry templates.
Strengthen your tech stack with customer insights.
Extend Quantum Metric’s data to your entire tech stack with seamless integrations, embedded session replay, and easy data export.
Reveal digital answers to accelerate growth.
See why brands use Quantum Metric to drive better outcomes for their business and their customers.
reduction in time to resolution.
increase in online sales.
increase in app store rating.