Accelerate speed to action with a clear digital analytics platform.

Customer-obsessed enterprises rely on the Quantum Metric digital analytics platform to monitor, diagnose, and optimize critical digital journeys.

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Accelerate speed to action with a clear digital analytics platform.

Customer-obsessed enterprises rely on Quantum Metric.

Monitor

Automatically capture every customer interaction and baseline business KPIs.

Diagnose

Identify and quantify (un)known customer friction points.

Optimize

Surface unmet customer needs and improve beyond the baseline.

How it works.

Never touch your code or tag again with a one time deployment.

Autocapture over 300 metrics, dimensions, and experience signals.
Automatically track new pages and features without needing to involve engineering.

monitor

Automated baselining for easy friction and KPI monitoring.

Data is collected and available in real-time, allowing teams to self-service insights on day one.
Using machine learning, our platform begins to learn behavioral patterns and identify possible customer struggles.

diagnose

Rapidly diagnose and scope KPI impacting issues.

Find and fix issues impacting your customers with error monitoring dashboards, alerting, and session replay.
Leverage GenAI-powered session summarization and easily quantify the business impact of customer friction in seconds.

optimize

Insights for frictionless digital journeys.

Use behavioral data to drive your next design decision with dynamic heatmap tools and journey analytics.
Blend data with the end user experience by using the Visible browser extension.

Tie experience data to your specific outcomes.

Leverage industry dashboard templates to understand and improve the micro-journeys you care about most.
Break down the context of a single micro-journey by utilizing each dashboard template’s built-in anomaly detection, drill-down analysis, and automated alerting.