Drive results faster with transparent digital analytics.
Monitor and optimize key touchpoints to swiftly diagnose and address issues, driving growth and enhancing customer loyalty. Quantum Metric’s digital analytics provides every team with a proactive approach, ensuring a clear and quantifiable vision of the digital customer experience. Empower your organization to take action, make informed decisions, and drive growth.
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Amplify digital customer value like never before.
Monitor key journeys, new releases, and entire applications.
Leverage real-time monitoring and ML alerts to anticipate customer issues before they escalate.
Quantify friction in one click.
Understand the business impact from error pages, alerts, or individual session replays—and the cost of inaction.
Prioritize digital opportunities.
Determine your next steps in improvements or resolutions with opportunities ranked by quantified business impact.
Optimize customer journeys and features.
With deep behavioral insights, boost adoption and engagement, identify promoters and detractors, and inform redesign decisions.
“Quantum Metric fills a gap left by traditional analytics tools: providing behavioral data at scale. Surfacing insights easily across our website and app is incredibly valuable to the business—particularly as it helps us focus on what matters most.”
Jacquelyn DiStasi/Senior Director, Digital Analytics & Optimization, Wyndham Hotels & Resorts, Inc
Quantum Metric, Adobe Analytics, and Google Analytics (GA4) are all digital analytics platforms, but they have some key differences in their features, focus, and capabilities. While Adobe and GA can identify high level trends and what’s happening to conversion rates and other digital metrics, Quantum Metric differs in its ability to more quickly identify “why” customers behave the way they do, and quantify the business impact of any micro-journey.
Quantum Metric specializes in monitoring, diagnosing, and optimizing the digital experience in order to quantify its impact on business KPIs. This includes identifying friction points, uncovering user struggles, and surfacing opportunities to optimize the overall customer journey across web, native app and other digital sources. When a KPI drops below baseline, teams are alerted in real-time and can easily diagnose issues with out of the box dashboards that steer you step by step to answer questions faster. Quantum Metric’s autocapture includes hundreds of metrics and KPIs out of the box, including session replay, heatmaps and click tracking with no code changes.