Experience analytics powered by Felix Agentic.
Go beyond dashboards and fragmented signals. Quantum Metric captures complete customer journeys in real time, while Felix Agentic automatically surfaces what changed, explains why it happened, and quantifies business impact so leaders can move from insight to action faster.
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Instant answers before you know to ask.
Felix Agentic is an autonomous insight engine built into Quantum Metric. It continuously analyzes your digital experience to surface what matters, explain why it changed, and quantify the impact quickly and clearly.
The digital experience analytics buyer's guide.
This new category of analytics is still up for definition, which makes choosing the right solution confusing and difficult. This guide outlines the top 8 critical criteria and considerations for the evaluation process. Download to explore the key questions to ask each vendor, as well as what you should be listening for in their responses.
Real-time experience analytics to help you monitor, diagnose, and optimize your digital journeys.
Monitor every experience in real time.
With continuous monitoring and ML alerts, know about customers struggles ahead of customer complaints.
Quantify friction in one click.
Calculate the “cost of doing nothing” and quantify business impact from error pages, alerts, or individual session replays.
Leverage out-of-the-box data and insights.
Reduce the analytics burden with tagless autocapture and enable teams to move faster with industry-specific template guides and alerts.
Scale with security.
Capture 100% of user sessions with low overhead while keeping customer data secure.
“Quantum Metric provides a single source of truth around our customers' experience. All stakeholders can easily see and understand the impact of a problem and agree on solutions. Using Quantum Metric has genuinely brought our technology and business teams closer together.”
Steven Teo / Head of Innovation and Digital Controls, Treasury & Payment Solutions, BMO
Start your path to digital success by talking to our team.
Interested in how Quantum Metric can specifically benefit your business? Our team is ready to dive deep into your digital strategy, identify opportunities for optimization, and help you elevate your customer journeys like never before.
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