Customer Journey Analytics
Customer Journey Analytics provide insights into every touchpoint across the omnichannel customer experience, so that you can make data-driven decisions based on your customer’s behaviors.
That’s why we built Journeys.
It’s not enough to understand which paths your customers are taking through your website or mobile app. You need data to understand why.Watch a product tour
Easily pivot into contextual session replays that allow you to truly empathize with your customer.Watch a product tour
You don’t. Journeys automatically populates the visualization for both web and native applications.
No, you do not. Quantum Metric is capturing 60+ behavioral, technical, and business level indicators out of the box. Leverage this data to refine your exact journey.
Yes, much like all data in Quantum Metric Journeys is populated in real-time. This means if you release a feature, you can automatically visualize how it is impacting the customer journey.