Transform your contact center with Quantum Metric and Salesforce.
Increase first touch case resolution, lower escalation rates by 50%, and improve personalized customer experiences—without the agent having to leave Salesforce.
Real-time insights for more personalized customer experiences.
Quantum Metric for Salesforce allows agents to gain insights on how customers engage with your brand via web or mobile applications. This single solution helps you build more personalized customer experiences and better agent engagements.
