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E Book

Digital Replatforming Playbook

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Case Study

Extra Space Storage Embraces Cross-Channel Agility with Quantum Metric

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E Book

Post-Covid Mobile Shift

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Case Study

Fortune 500 Retail Chain Enhances Buy Online Pick Up In Store with Quantum Metric

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Webinar

Taking the Cross-Channel Plunge: Swan Dive Into Consistent Customer Experiences

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Webinar

JCPenney: Differentiating your digital experience

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Case Study

Investment Firm Accelerates CX Initiatives with Quantum Metric

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Video

Demo Video – Retail and eCommerce

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E Book

Top 10 Insights On the State of Digital Alignment and Data-Driven Decision Making

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Webinar

How Tractor Supply Co Digitally Pivots to Support Team Members and Customers During a Time of Crisis

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E Book

Five Ways to Improve Digital Self Service and Reduce Call Center Costs

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Case Study

Seera Group Gains Full Product Discovery with Quantum Metric

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Video

What is Continuous Product Design? Hear Reactions from the Experts!

Experts from Comcast, Netflix, United Airlines, and more explain why Continuous Product Design is important to their business.

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Video

What is Continuous Product Design? Quantum Metric CEO Mario Ciabarra Explains

Mario Ciabarra, CEO of Quantum Metric, introduces Continuous Product Design.

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Video

Introducing Continuous Product Design

Watch our animation explaining continuous product design.

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Video

How to Drive Team Alignment with Continuous Product Design

With siloed data and separated decisions, how do you decide what to push in your next update? Continuous Product Design provides a single version of truth that teams can align on.

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Case Study

Alaska Airlines improves call center outcomes with Quantum Metric

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Whitepaper

Data Brief: The Impact of COVID-19 on Digital Support Sessions | April 2020 Data

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Whitepaper

Data Brief: Digital Shopping Behaviors During COVID-19 | March 2020 Data

How has COVID-19 changed the way consumers shop online? By comparing millions of sessions from March 2019 with sessions from March 2020, we gained actionable insights into how consumer behavior has changed and how retailers…

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Video

Meet Sally, a Happy Quantum Metric Customer

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E Book

What is Continuous Product Design?

Continuous Product Design will be a game changer because it will bring the product developers, the product engineers and the DevOps folks to look at the same data and develop product based on customer interaction.

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Video

Netflix’s Andy Glover shares why end user signals are critical to Continuous Product Design

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Video

From DevOps to Continuous Product Design

DevOps helped us move faster but didn’t make the jump into the business side of the organization. Continuous Product Design bridges that gap.

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Video

Quantum LEAP 2020: Opening Keynote with Bonin Bough

Bonin Bough delivers opening Quantum LEAP keynote address.

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Video

Quantum LEAP 2020: Fireside Chat with United Airline’s Praveen Sharma

Praveen Sharma discusses how United Airlines uses Quantum Metric.

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Video

Quantum LEAP 2020: Fireside Chat with Tapestry’s Noam Paransky

Noam Paransky shares how Tapestry uses Quantum Metric

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Video

Quantum LEAP 2020: Product Updates & Announcements

Adam Dille and Christine Tran share Quantum Metric Product Updates.

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Video

Quantum LEAP 2020: Opening Welcome & Keynote with Mario Ciabarra

Mario Ciabarra, CEO of Quantum Metric, welcomes everyone to Quantum LEAP 2020.

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Video

Quantum LEAP 2020: The Highlight Reel

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Case Study

Canadian Tire Increases Online Revenue with Quantum Metric

Download the case study to learn more about how Canadian Tire shifted their expired coupon strategy to increase conversion rate by as much as 40%.

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Video

Quantum LEAP 2020: Digital Transformation Panel

Quantum LEAP 2020: Digital Transformation Panel

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Video

Quantum LEAP 2020: Closing Keynote with Andy Glover, Netflix

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Video

Aspiration Uses Quantum Metric to Manage Application Funnel

The online financial institution uses Quantum Metric to understand where the friction points are and quantify how many people are having the same problem, so the team can sort and attack those in an economically…

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Case Study

Finnair Relies on Data for Product Decisions

Reducing task time from hours to minutes The Finnair team was running an A/B test on their destinations page to understand the correlation between engagement with a map versus a list in the ticket booking…

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Webinar

Mobile Priorities in the Attention Economy

Every business works to attain consumer attention, and the competition is fierce. Attention simply does not scale and buyers are protective about where they choose to direct it.

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Video

Mizuno’s Amarena Diaz Shares How Her Team Uses Quantum Metric

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E Book

How to Identify & Remove Digital Friction in Banking and Insurance Experiences

Make Exponential Gains with “Low-Hanging Fruit” and Have a Big Impact on CX, Customer Loyalty, and Share of Wallet

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E Book

Mobile Priorities in the Attention Economy

Smaller Device, Shorter Attention Mobile devices are subject to our dwindling capacity for attention. Indeed, Quantum Metric’s research has shown that as screen size shrinks, so does attention. Attention is a Predictor Attention is a…

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E Book

CDO’s: Three Reasons Why Your Digital Teams Need a Data Transformation

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Webinar

Finnair Holidays: Improving the Holiday Booking Experience

Janica Soppela, eCommerce Manager at Finnair holidays shares her insights on how the airline improved the holiday booking experience by: Identifying customer struggle Creating a business case based on UX data And investigating further with…

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Case Study

Carhartt Gains Clear Product Visibility with Quantum Metric

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Infographic

Infographic: Mobile Priorities in the Attention Economy

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Video

An Interview with Robert Wenig

When the founder of IBM Tealeaf sees clear and differentiating value from a digital experience intelligence platform, it’s a good idea to listen.

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Infographic

The Art & Science Behind Flight Upgrades

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Video

Alaska Airlines’ Jessi Lewis offers insight into digital optimization with Quantum Metric

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Whitepaper

From Forrester: The Total Economic Impact of Quantum Metric

The Total Economic Impact (TEI) methodology from Forrester helps quantify the tangible value of IT initiatives to key business stakeholders.

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