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Webinar

3 ways to unleash efficiency and surface deeper digital insights.

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Case Study

How BetVictor eases in-play betting for digital players.

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eBook

Optimize the 5 pillars of the digital customer journey

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Report

2023 FSI Benchmark Report: Accounting for financial security.

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eBook

Data-driven insights to accelerate retail growth.

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Case Study

Creating a sky high quality digital experience.

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Webinar

On-Demand Atlas Deminar

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eBook

2022 Holiday habits: Wrapping it all up.

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eBook

Empower digital-first paths to lower call volume.

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Webinar

Best practices for ensuring secure analytics.

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Report

2022 Holiday habits: Predicting the season.

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Webinar

Becoming the customer’s first choice: Lyft’s brand loyalty strategy.

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Webinar

AT&T’s mobility and broadband ecomm strategy.

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Webinar

Duty & opportunity: Customer-first responsibility in finance

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Webinar

Quantum Metric for online retail.

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Webinar

More with less: Innovation & personalization during a downturn.

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Webinar

5 Ways Retailers Can Combat the Effects of Inflation

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Solution sheet

Quantum Metric Activate solution sheet

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resource

Reaching digital maturity with Continuous Product Design.

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Webinar

Replatforming + UX overhaul: Optimizing the digital journey.

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Solution sheet

Quantum Metric for experimentation solution sheet

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Case Study

How UNTUCKit customers find the perfect-fit.

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eBook

Airlines Executive Guide

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Case Study

Vitacost Case Study

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Webinar

Leveraging experimentation in digital retail.

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Video

Quantum Metric Partner Summit

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eBook

Remove traveler friction to boost loyalty.

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eBook

Remove friction, build digital maturity.

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Webinar

Webinar replay: 4 ways retailers can get ready for back-to-school, off-to-college.

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resource

Deliver standout digital products with these 8 strategies.

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eBook

The key to digital adoption.

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Report

Retail Benchmarks: Adjusting for inflation.

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Whitepaper

UX analytics solution checklist.

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Infographic

The importance of retail CX.

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eBook

The buyer’s guide for digital experience analytics.

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Solution sheet

Quantum Metric for retail solution sheet.

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Webinar

Driving experimentation quantified empathy

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Solution sheet

Quantum Metric for hospitality solution sheet.

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Case Study

Betting on the customer acquisition journey

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Solution sheet

Quantum Metric for airlines

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Case Study

From stockouts to conversions: Bass Pro case study

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Webinar

Quantum Metric Embedded Replay for ServiceNow

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eBook

2022 digital holiday preparation list

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Solution sheet

Quantum Metric for wealth management solution sheet.

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eBook

5 strategies to break down digital silos

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Case Study

How Fiverr improves the digital marketplace journey.

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Solution sheet

Quantum Metric for insurance solution sheet.

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Solution sheet

Quantum Metric for banking solution sheet.

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Webinar

Real-time visibility wins real results.

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Case Study

How Quantum Metric is helping a luxury brand create a digital experience to match

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Webinar

3 tactics for effortless digital customer journeys.

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Webinar

The hybrid approach: Digital-first, human-led.

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Webinar

Win, serve, retain: Customer-led personalization.

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Webinar

‘Quantify This’ Retail Webinar Series: The rise and rise of customer lifetime value in retail.

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eBook

The state of mobile analytics.

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Webinar

‘Quantify This’ Retail Webinar Series: Empathetic decision making and its outcomes.

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Case Study

How Korean Air wins customer hearts with real-time insights.

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Report

EMEA 2022 FSI Consumer Insights Report

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eBook

Stop justifying budgets, start driving the business.

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Webinar

‘Quantify This’ Retail Webinar Series: Don’t run before you can walk.

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Webinar

Behavioral insights while you browse with Quantum Metric Visible.

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Case Study

How Vista is building global customer-centricity.

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Infographic

Infographic: Summer travel is set to soar.

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Webinar

‘Quantify This’ 3-Part Retail Webinar Series | Physical to digital: From brand equity to customer worth

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eBook

Win the Booking | Travel eBook

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eBook

Build Frictionless Mobile Banking Experiences Faster

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Report

2022 FSI Consumer Insights Report

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eBook

7 eCommerce blockers to avoid in a digital-first world

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Case Study

How BMO reimagined the commercial banking digital client experience.

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eBook

Back-to-school benchmark series: Setting expectations for the longest shopping season of the year.

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eBook

The enterprise guide to session replay.

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eBook

4 mobile tests to address retail out-of-stock challenges

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eBook

eBook – Your Digital Replatforming Playbook

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eBook

How to increase digital-first customer service and reduce contact center costs.

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eBook

What is Continuous Product Design? eBook

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eBook

Predicting the Unpredictable: The new shape of eCommerce report

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eBook

The holiday homestretch | Quantum Metric Retail Benchmark Report

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Video

Smoother customer journeys start online

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Video

The future of digital product design: From concept to reality

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Webinar

3 strategies to deliver customer-centric digital experiences.

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eBook

A look at Cyber 5 | Quantum Metric Retail Benchmark Report

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eBook

Using analytics to design personalized customer experiences

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eBook

Are your digital analytics driving outcome or just output?

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eBook

Visualize infinite possibilities with Quantum Metric data in Looker

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eBook

Welcome to the new holiday peak | Quantum Metric Retail Benchmark Report

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eBook

Harvard Business Review Analytic Services Report

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Video

Quantum Metric & Salesforce Demo Replay

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LEAP

Gaming Demo

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LEAP

Sustainability: Player Protection as a Competitive Advantage

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LEAP

Player-centricity: The route to cross-company unity

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LEAP

Differentiating through experimentation and innovation

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Video

Quantum Metric 10-Minute Demo Replay: Insurance

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eBook

Unlocking digital adoption: The new policy for insurance companies

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Video

Planning for holiday rush: Lessons learned from the year when every day was peak

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Video

Powering human-first digital experiences

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Video

The agile retailer: Creating a culture of customer obsession and continuous product design

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Video

Top tech insights to sleigh this holiday season

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Video

Ecommerce in the Novel Economy: How to build experiences for a new generation of customers

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eBook

The New Wave of U.S. Holiday Shoppers

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eBook

The New Wave of UK Christmas Shoppers

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eBook

8 Strategies for Customer-Centric Digital Experiences

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Video

3 Ways to Embrace Agile Retail and Out-Innovate Amazon

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Video

Journey Optimization With Quantum Metric – Demo Replay

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Video

Whiteboard Wednesday with UserTesting

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eBook

The advantages of real-time session replay over cobrowsing.

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Case Study

Canadian Tire Increases Online Revenue with Google Cloud and Quantum Metric

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eBook

How to Proactively Identify and Remove Customer Friction in QSR Applications

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eBook

Holiday Bust: The 7 Setbacks to Cyber Five Success

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eBook

Digital Prep List for the 2021 Holiday Surge

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Video

Shaping the future of travel with touchless experiences

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Video

Digital strategy in leisure vs. business travel

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Video

Why should travelers love you? Creating enduring loyalty in a connected world

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Video

Whiteboard Wednesdays | Salesforce

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Video

Quantum Metric for Retail Banks

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Video

Travel Easy with Quantum Metric

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Video

Whiteboard Wednesdays | Sandbox

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eBook

Salesforce | How to Increase Digital-First Customer Service and Reduce Contact Center Costs

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Video

Whiteboard Wednesdays | Core Web Vitals | Cumulative Layout Shift

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Video

Whiteboard Wednesdays | Core Web Vitals | First Input Delay

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Video

Whiteboard Wednesdays | Core Web Vitals | Largest Contentful Paint

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Video

How Alaska Airlines reduced call center and help desk time

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Case Study

How The Telegraph bolstered online conversion through real-time customer signals

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Video

Panel: The Evolving Route of the Digital Traveller Journey

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Video

Agility and Innovation: How a culture of embracing change has helped United Airlines into clearer skies

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Webinar

Operationalize CX with Business Impact Analysis

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Video

Ecosystem Highlight: Medallia – Replay Video

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Video

Banking, Data, and Google Cloud – Replay Video

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Video

The Future of Retail in a Digital-First World – Replay Video

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Video

LEAP Debate: Minimum Viable vs. Most Delightful – Replay Video

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Video

How GEICO Gained a Mobile App-vantage – Replay Video

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Video

JENGA! Building a tech stack that stands up to any challenge – Replay Video

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Video

Disruption Leads to Transformation with American Airlines – Replay Video

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Video

Escaping the Build Trap – Replay Video

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Video

Continuous Product Design: In Theory and Practice – Replay Video

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Video

Winning Player Expectations in the Gaming Industry – Replay Video

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Video

Fireside Chat with Bala Subramanian, Chief Digital Officer at AT&T – Replay Video

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Video

Banking on Cross-Team Customer Centric Transformation – Replay Video

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Video

LEAP Debate: Data Accessibility

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Video

Trying, LEAPing and Failing with The Try Guys

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Video

Driving Digital Innovation – Replay Video

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Video

A Conversation with John Chambers – Replay Video

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Video

Delivering Speed & Confidence on Digital – Replay Video

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Video

American Airlines Improves their Booking Journey with Continuous Customer Signals

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Video

Legacy vs. New Tech: How to Adopt Enterprise Software with Mattel – Replay Video

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Video

Seera Group Exponentially Increases Product Discovery with Quantum Metric

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Case Study

Replatforming Customer Story

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Webinar

Tealium: Last Minute Secrets to Holiday Success for Retail Marketers

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Webinar

3M: The Digital Journey to Impact and Insight

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Video

Lululemon constantly improves digital experience with Quantum Metric

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Case Study

Extra Space Storage Embraces Cross-Channel Agility with Quantum Metric

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eBook

Post-Covid Mobile Shift

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Video

GreyscaleAI Cofounder Don Fotsch on Continuous Product Design

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Case Study

Fortune 500 Retail chain Enhances Buy Online Pick Up In Store with Quantum Metric

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Webinar

Taking the Cross-Channel Plunge: Swan Dive Into Consistent Customer Experiences

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Webinar

JCPenney: Differentiating your digital experience

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Case Study

Investment Firm Accelerates CX Initiatives with Quantum Metric

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Video

Demo Video – Retail and eCommerce

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eBook

Top 10 Insights On the State of Digital Alignment and Data-Driven Decision Making

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Webinar

How Tractor Supply Co Digitally Pivots to Support Team Members and Customers During a Time of Crisis

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eBook

Five Ways to Improve Digital Self Service and Reduce Call Center Costs

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Case Study

Seera Group Gains Full Product Discovery with Quantum Metric

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Video

What is Continuous Product Design? Hear Reactions from the Experts!

Experts from Comcast, Netflix, United Airlines, and more explain why Continuous Product Design is important to their business.

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Video

What is Continuous Product Design? Quantum Metric CEO Mario Ciabarra Explains

Mario Ciabarra, CEO of Quantum Metric, introduces Continuous Product Design.

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Video

Introducing Continuous Product Design

Watch our animation explaining continuous product design.

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Video

How to Drive Team Alignment with Continuous Product Design

With siloed data and separated decisions, how do you decide what to push in your next update? Continuous Product Design provides a single version of truth that teams can align on.

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Case Study

Alaska Airlines improves call center outcomes with Quantum Metric

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Report

Data Brief: The Impact of COVID-19 on Digital Support Sessions | April 2020 Data

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Report

Data Brief: Digital Shopping Behaviors During COVID-19 | March 2020 Data

How has COVID-19 changed the way consumers shop online? By comparing millions of sessions from March 2019 with sessions from March 2020, we gained actionable insights into how consumer behavior has changed and how retailers…

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Video

Meet Sally, a Happy Quantum Metric Customer

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eBook

What is Continuous Product Design?

Continuous Product Design is a customer-defined and quantified approach to building better digital products faster. From product definition to rapid iteration, make every decision matter.

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Video

Netflix’s Andy Glover shares why end user signals are critical to Continuous Product Design

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Video

From DevOps to Continuous Product Design

DevOps helped us move faster but didn’t make the jump into the business side of the organization. Continuous Product Design bridges that gap.

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Video

Quantum LEAP 2020: Opening Keynote with Bonin Bough

Bonin Bough delivers opening Quantum LEAP keynote address.

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Video

Quantum LEAP 2020: Fireside Chat with United Airline’s Praveen Sharma

Praveen Sharma discusses how United Airlines uses Quantum Metric.

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Video

Quantum LEAP 2020: Fireside Chat with Tapestry’s Noam Paransky

Noam Paransky shares how Tapestry uses Quantum Metric

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Video

Quantum LEAP 2020: Product Updates & Announcements

Adam Dille and Christine Tran share Quantum Metric Product Updates.

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Video

Quantum LEAP 2020: Opening Welcome & Keynote with Mario Ciabarra

Mario Ciabarra, CEO of Quantum Metric, welcomes everyone to Quantum LEAP 2020.

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Video

Quantum LEAP 2020: The Highlight Reel

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Video

Quantum LEAP 2020: Digital Transformation Panel

Quantum LEAP 2020: Digital Transformation Panel

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Video

Quantum LEAP 2020: Closing Keynote with Andy Glover, Netflix

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Video

Aspiration Uses Quantum Metric to Manage Application Funnel

The online financial institution uses Quantum Metric to understand where the friction points are and quantify how many people are having the same problem, so the team can sort and attack those in an economically…

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Webinar

Mobile Priorities in the Attention Economy

Every business works to attain consumer attention, and the competition is fierce. Attention simply does not scale and buyers are protective about where they choose to direct it.

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Video

Mizuno’s Amarena Diaz Shares How Her Team Uses Quantum Metric

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eBook

How to Identify & Remove Digital Friction in Banking and Insurance Experiences

Make Exponential Gains with “Low-Hanging Fruit” and Have a Big Impact on CX, Customer Loyalty, and Share of Wallet

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eBook

Mobile Priorities in the Attention Economy

Smaller Device, Shorter Attention Mobile devices are subject to our dwindling capacity for attention. Indeed, Quantum Metric’s research has shown that as screen size shrinks, so does attention. Attention is a Predictor Attention is a…

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Case Study

Finnair Makes Data-Based Decisions with Quantum Metric

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eBook

CDO’s: Three Reasons Why Your Digital Teams Need a Data Transformation

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Webinar

Finnair Holidays: Improving the Holiday Booking Experience

Janica Soppela, eCommerce Manager at Finnair holidays shares her insights on how the airline improved the holiday booking experience by: Identifying customer struggle Creating a business case based on UX data And investigating further with…

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Case Study

Carhartt Gains Clear Product Visibility with Quantum Metric

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Video

An Interview with Robert Wenig

When the founder of IBM Tealeaf sees clear and differentiating value from a digital experience intelligence platform, it’s a good idea to listen.

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Report

From Forrester: The Total Economic Impact of Quantum Metric

The Total Economic Impact (TEI) methodology from Forrester helps quantify the tangible value of IT initiatives to key business stakeholders.

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