Continuous Product Design in action with our latest content.
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Fortune 500 Retail Chain Enhances Buy Online Pick Up In Store with Quantum Metric
Taking the Cross-Channel Plunge: Swan Dive Into Consistent Customer Experiences
JCPenney: Differentiating your digital experience
Investment Firm Accelerates CX Initiatives with Quantum Metric
Demo Video – Retail and eCommerce
Top 10 Insights On the State of Digital Alignment and Data-Driven Decision Making
How Tractor Supply Co Digitally Pivots to Support Team Members and Customers During a Time of Crisis
Five Ways to Improve Digital Self Service and Reduce Call Center Costs
Seera Group Gains Full Product Discovery with Quantum Metric
What is Continuous Product Design? Hear Reactions from the Experts!
Experts from Comcast, Netflix, United Airlines, and more explain why Continuous Product Design is important to their business.
What is Continuous Product Design? Quantum Metric CEO Mario Ciabarra Explains
Mario Ciabarra, CEO of Quantum Metric, introduces Continuous Product Design.
Introducing Continuous Product Design
Watch our animation explaining continuous product design.
How to Drive Team Alignment with Continuous Product Design
With siloed data and separated decisions, how do you decide what to push in your next update? Continuous Product Design provides a single version of truth that teams can align on.
Alaska Airlines improves call center outcomes with Quantum Metric
Data Brief: The Impact of COVID-19 on Digital Support Sessions | April 2020 Data
Data Brief: Digital Shopping Behaviors During COVID-19 | March 2020 Data
How has COVID-19 changed the way consumers shop online? By comparing millions of sessions from March 2019 with sessions from March 2020, we gained actionable insights into how consumer behavior has changed and how retailers…
Meet Sally, a Happy Quantum Metric Customer
What is Continuous Product Design?
Continuous Product Design will be a game changer because it will bring the product developers, the product engineers and the DevOps folks to look at the same data and develop product based on customer interaction.
Netflix’s Andy Glover shares why end user signals are critical to Continuous Product Design
From DevOps to Continuous Product Design
DevOps helped us move faster but didn’t make the jump into the business side of the organization. Continuous Product Design bridges that gap.
Quantum LEAP 2020: Opening Keynote with Bonin Bough
Bonin Bough delivers opening Quantum LEAP keynote address.
Quantum LEAP 2020: Fireside Chat with United Airline’s Praveen Sharma
Praveen Sharma discusses how United Airlines uses Quantum Metric.
Quantum LEAP 2020: Fireside Chat with Tapestry’s Noam Paransky
Noam Paransky shares how Tapestry uses Quantum Metric
Quantum LEAP 2020: Product Updates & Announcements
Adam Dille and Christine Tran share Quantum Metric Product Updates.
Quantum LEAP 2020: Opening Welcome & Keynote with Mario Ciabarra
Mario Ciabarra, CEO of Quantum Metric, welcomes everyone to Quantum LEAP 2020.
Quantum LEAP 2020: The Highlight Reel
Canadian Tire Increases Online Revenue with Quantum Metric
Download the case study to learn more about how Canadian Tire shifted their expired coupon strategy to increase conversion rate by as much as 40%.
Quantum LEAP 2020: Digital Transformation Panel
Quantum LEAP 2020: Digital Transformation Panel
Quantum LEAP 2020: Closing Keynote with Andy Glover, Netflix
Aspiration Uses Quantum Metric to Manage Application Funnel
The online financial institution uses Quantum Metric to understand where the friction points are and quantify how many people are having the same problem, so the team can sort and attack those in an economically…
Finnair Relies on Data for Product Decisions
Reducing task time from hours to minutes The Finnair team was running an A/B test on their destinations page to understand the correlation between engagement with a map versus a list in the ticket booking…
Mobile Priorities in the Attention Economy
Every business works to attain consumer attention, and the competition is fierce. Attention simply does not scale and buyers are protective about where they choose to direct it.
Mizuno’s Amarena Diaz Shares How Her Team Uses Quantum Metric
How to Identify & Remove Digital Friction in Banking and Insurance Experiences
Make Exponential Gains with “Low-Hanging Fruit” and Have a Big Impact on CX, Customer Loyalty, and Share of Wallet
Mobile Priorities in the Attention Economy
Smaller Device, Shorter Attention Mobile devices are subject to our dwindling capacity for attention. Indeed, Quantum Metric’s research has shown that as screen size shrinks, so does attention. Attention is a Predictor Attention is a…
CDO’s: Three Reasons Why Your Digital Teams Need a Data Transformation
Finnair Holidays: Improving the Holiday Booking Experience
Janica Soppela, eCommerce Manager at Finnair holidays shares her insights on how the airline improved the holiday booking experience by: Identifying customer struggle Creating a business case based on UX data And investigating further with…
Carhartt Gains Clear Product Visibility with Quantum Metric
Infographic: Mobile Priorities in the Attention Economy
An Interview with Robert Wenig
When the founder of IBM Tealeaf sees clear and differentiating value from a digital experience intelligence platform, it’s a good idea to listen.
The Art & Science Behind Flight Upgrades
Alaska Airlines’ Jessi Lewis offers insight into digital optimization with Quantum Metric
From Forrester: The Total Economic Impact of Quantum Metric
The Total Economic Impact (TEI) methodology from Forrester helps quantify the tangible value of IT initiatives to key business stakeholders.