Your cheat sheet for optimizing the digital discovery pillar.

See where to focus your digital optimization efforts.

In digital, first impressions count, and the little things will make the customer buy or bounce. This cheat sheet offers a quick reference so that you know where exactly to focus your optimization efforts within the digital optimization pillar and make the best first impression with your customers.

Download the cheat sheet and see:

  • The micro-experiences to track within the digital discovery pillar
  • The questions to ask about your data at every touchpoint within this pillar and how to answer

Interested in optimizing all 5 pillars of the digital customer journey? Download the multi-chapter eBook here.


Download the cheat sheet