Don't let data distract you from your customers.

Fast, actionable insights, and less worrying whether the important things were measured. Now you can become a customer-centric enabler for your organization.

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Analytics to action

Automatically quantify frustration.

Investigate the causes of customer friction and quantify the revenue impact of friction with one click.

Contextualize VOC feedback.

For any single one negative experience, replay the customer friction, size the scope of the issue, and identify which segments were impacted.

Optimize the customer journey.

Reduce abandonment and improve customer satisfaction with proactive friction detection across web and mobile app.

Optimize marketing campaigns.

Visualize bounce behavior, understand attribution and incrementality, optimize content, and improve retargeting.

“Quantum Metric allows us to look under the hood to understand what is happening digitally, even when things are going well.”

Ishan Parikh
Associate Vice President of Digital Strategy & Analytics at Canadian Tire

“With Quantum Metric, our team is more aligned around what happens when our site is actually behaving in a certain way. This has really helped us more with understanding and prioritizing what needs to be done to mitigate issues.”

Crystal Peterson
CX Optimization Manager at 3M

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