Why Quantum Metric
Quantum Metric is more than a platform. It’s the enabler of a movement, made up of people like you who want to move fast, be customer-centric, and build better products.Browse product tours
You find out about poor digital experiences from your customers or, even worse, your executives.
You sift through dozens of alerts, emails, and dashboards looking for what matters most to the business.
You wait for the analytics team to tell you the scope, or try to assess the severity of an issue by looking in 6 different tools.
You write up a JIRA ticket and get an “unable to reproduce” response from IT or engineering. Back to square one.
Learn about Continuous Product Design (CPD), the customer-defined and quantified approach to building better digital products.
Listen to industry leaders describe CPD and differentiate it from some of the existing frameworks.
We learn from the best—our customers. They use Quantum Metric to build products that have an impact. It’s a process called Continuous Product Design, and we strive every day to enable them on their customer-centric mission.
See what they say on G2, Trustradius, and Gartner Peer Insights.
Keep an eye on the customer experience without having to physically survey customers.
We couldn’t have survived our site launch without having Quantum Metric.
Senior Product ManagerTrustradius
Search Anything – There’s a top bar which is intuitive and I can search anything from an event name to order confirmation number which is great!
The answer to your analytics problems. A lot of information is provided within the session, so there is no need to use most of the other tools.
Product Manager - eCommTrustradius
Quantum Metric has given us insight into user trends that we had no way of getting through any other tool (we use several other analytical tools).
Devops EngineerGartner Peer Insights
After struggling for years with Mobile App session replay, we were able to quickly integrate their SDK into our app and get high fidelity replay.
Currently, the eCommerce and IT teams use QM extensively, but it’s also used by Marketing, Brand, UX, Finance, and IT.
AVP Digital Strategy & AnalyticsG2
Tracking takes minutes, with other analytical tools it would take hours or days of development work to set up tracking of certain events or errors.
Quantum Metric made life way easier for myself, my colleagues, and even for the teams, who have the first contact with the customer.
Using Quantum Metric, we can see the real experience of the user, see all the issues that they potentially face, and helps us have clear steps on how to replicate them.
The amount of data that Quantum offers us is amazing! We’re able to perform all sorts of analyses and trend out all sorts of metrics.
Quantum Metric enables our team to analyze our digital customer experience in real-time and provides a path forward for development and product to build the best solution.
Gartner Peer Insights
Must need—it allows me to see data that I haven’t been able to see before in the past and with it I have been able to find things I wouldn’t have been able to find before.
Site Optimization Lead
I love that we are able to quantify the business impact of frustration points so we are able to prioritize what to fix first.
Quantum Metric makes work easier. We use Quantum Metric on a daily basis within both the eCom and IT teams.
Gartner Peer Insights
Identify customer friction and opportunities in the digital experience— within minutes.
Customer Support Lead
Quantum Metric provides insight into customer struggles that normally would be hard to detect.
Senior Director - Product Delivery
Enable collaboration across the organization with a common view of data. We can quantify the data to enable our team to move forward with solutions.