Financial Services

Know where to invest in your digital experience for faster returns.

Reduce the complexity of gaining client insights to boost digital satisfaction, loyalty and share of wallet—all while maintaining data privacy and security.

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Digital insights specific to you.

Banking

Quickly identify and address digital friction that’s impacting your acquisition and retention goals.

Insurance

Understand why insurance customers struggle in their journey.

Wealth Management

Build client-centric journeys and accelerate digitization goals.

Make high-yield digital experiences your biggest asset.

Maximize visibility, minimize mobile friction.

Gain transparency with real-time app insights for seamless digital journeys.

Connect your agents to the digital experience.

Help contact center agents reduce escalation hurdles and diagnose customer experience issues faster.

Link customer feedback to digital friction.

Instantly size the impact of one customer’s struggle across all customers.

Release new features quickly and confidently.

Understand technical performance, identify areas of improvement, and prioritize what’s most important.

Meet your business objectives faster with pre-built guides.

Ramp up your team’s efficiency with Atlas’ out-of-the-box guides featuring dozens of micro-journeys tailored to your industry. Easily monitor, diagnose, and optimize across your entire customer journey. Click below to view Atlas guides.

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“Quantum Metric provides a single source of truth around our customers' experience. All stakeholders can easily see and understand the impact of a problem and agree on solutions. Using Quantum Metric has genuinely brought our teams closer.”