Unpack insights for smoother traveler journeys.

Gain real-time visibility into traveler behaviors, needs, and frustration so you know where to focus your efforts to win the booking.

Digital insights unique to you


Improve self-service across the traveler journey.


Enhance direct booking, mobile check-in and in-stay experiences.

Online Travel Agents (OTAs)

Optimize deals, search and increase package conversion.

Better travel journeys from start to finish.

Proactively discover friction points.

Identify issues and opportunities across mobile, desktop, and kiosk that will move the needle.

Enhance self-service and contact center.

Create experiences that increase customer satisfaction and enable agents to reduce call handle time.

Turn direct feedback into immediate action.

Connect feedback to digital friction and instantly size the impact across all customers.

Make better bets.

Identify A/B testing opportunities and determine what to build next by marrying qualitative and quantitative data.

Why Quantum Metric.

Understand traveler behavior, align business and technical teams, and maximize limited resources.

Prioritize revenue-impacting opportunities.

Identify mobile app friction across the journey.

Autocapture behavior and friction.

Size the impact of a single issue.


Explore Atlas for travel.

Know when, where, and why customers are struggling so you can provide travelers a smooth digital experience.