Restaurants
See exactly why mobile orders, delivery, and loyalty are slipping, and get AI-powered answers in plain-language before guests notice.
Ask Felix the questions that protect digital orders and revenue.
“Where are we losing mobile orders because payments aren’t working?”
Transform your drive-through and kiosk experiences with AI-powered insights, including Background Agents to monitor order-ahead performance, ensuring quicker service and increased customer satisfaction.
Elevate mobile app engagement with insights that create seamless order flows and personalized offers. Ask Felix Agentic why engagement dipped, in plain language.
Enhance reservation, curbside, delivery, and pickup experiences through deep user analytics, with Background Agents flagging friction before it affects loyalty.
Seamlessly integrate Quantum Metric insights into your restaurant's operations — CX/VOC and marketing — so you can activate insights on any channel or platform.
Quickly identify and resolve issues in kiosks and apps, enhancing the overall user experience based on real-time data.
Utilize behavioral insights to eliminate barriers, increase ROAS, and target promotions effectively, driving customer engagement.
Analyze session-based insights to streamline the digital journey, addressing pain points and boosting loyalty and retention.
“With Quantum Metric, we’re moving faster than ever before. We’re releasing new versions of the app every 4 to 6 weeks and can easily measure the impact of each iteration in real time. It is also one of the reasons our mobile app was recognized as the ‘Best Loyalty App’ by Franchise Innovation Awards in 2023.”
Braden Turner/VP / Digital & Restaurant Technology, Tropical Smoothie Cafe
“Being able to dissect our API calls and have a beautiful platform to showcase the information just blew us away. We become more and more impressed with Quantum Metric every day.”
Senior UX Manager / Major Quick Service Restaurant Chain
Quantum Metric provides real-time insights into guest interactions across your digital channels, allowing you to quickly resolve any issues that could impact satisfaction or revenue.
Yes! Quantum Metric integrates seamlessly with your POS, CRM, and marketing platforms, ensuring that your teams can access insights within their current workflows.
Absolutely! Quantum Metric’s real-time analytics ensure that your team can address issues as they happen, minimizing impact on the guest experience.
Quantum Metric collects detailed behavioral and technical data from digital interactions, including menu navigation, order placement, and payment processes, to give you a comprehensive view of the guest experience.
Quantum Metric helps you analyze guest behavior to create targeted marketing campaigns and promotions based on real insights, improving engagement and driving loyalty.
Yes! By identifying bottlenecks and inefficiencies in your digital ordering and payment systems, Quantum Metric enables you to streamline operations and enhance overall efficiency.
Quantum Metric offers comprehensive support, including training resources, dedicated account managers, and customer service to assist with any questions or issues you may encounter.
Quantum Metric's autonomous AI insights engine, Felix Agentic, answers questions in plain language and, through Background Agents, continuously monitors flows like mobile checkout and delivery, surfacing issues and their root cause before your team has to go looking.
Yes. Background Agents monitor your key KPIs around the clock and flag anomalies, like a spike in checkout errors, along with the likely cause, so your team can act before it shows up in reviews or lost orders.
