In the News - Quantum Metric

May 16, 2022

airasia Super App builds even more people-centric experiences with Quantum Metric partnership

17th May, 2022, London, UK – The airasia Super App, ASEAN’s fastest growing digital travel and lifestyle platform is partnering with Quantum Metric to help build the best possible customer experiences across its web and…

May 4, 2022

Quantum Metric’s Benchmark Report Shows Despite Rising Costs, Travel Spend is Taking Off

74 percent are ready to rebook canceled trips 54 percent will spend more than they previously planned YoY conversion rate for March has doubled in the U.S. and UK Average cart values YoY have increased…

April 28, 2022

Compassion International Optimizes Crypto Donations through Expanded Partnership with Quantum Metric

Compassion focuses on continuous site optimization to better support growing reach of donors COLORADO SPRINGS, Colo., April 28, 2022 — Quantum Metric, the pioneer in Continuous Product Design (CPD), has expanded their partnership with Compassion…

April 26, 2022

Quantum Metric Integrates with ServiceNow to Ease Contact Center Frustration

Embedded offering will allow ServiceNow customers to access session replay tools within the platform for the first time Colorado Springs, Colorado – April 26, 2022 – Quantum Metric, the Continuous Product Design platform for customer-driven…

January 31, 2022

Usertesting Partners With Quantum Metric To Help Organizations Design And Build Customer-Centric Experiences Faster

New partnership helps companies better understand customer needs, and quantify the business impact of digital experiences. SAN FRANCISCO, Calif. – January 31, 2022 – UserTesting (NYSE: USER), a leader in video-based human insight, today announced…

December 27, 2021

Will 2022 Be Naughty or Nice for the Economy…Or Both?

Quantum Metric’s director of retail insights, Elissa Quinby, discusses the major retail trends from 2021 and what they will mean for the coming year.

December 13, 2021

Quantum Metric Introduces Embedded Replay for the Qualtrics Platform

Offers industry leading integration of session replay within the Qualtrics XM Platform™ Colorado Springs, Colorado – (Dec. 8, 2021) – Quantum Metric, the pioneer in Continuous Product Design, today announced Embedded Replay for the Qualtrics…

November 29, 2021

Quantum Metric consumer survey: UK shoppers set to become frugal yet loyal in 2022

Impulse buying could be set to decline with more than a third of consumers pledging to be more careful with their money and planning purchases further in advance Supply chain issues leading to new loyalty…

November 18, 2021

Quantum Metric Holiday Retail Benchmarks Show Inventory Concerns Driving Higher Holiday Sales

64 percent have already experienced out-of-stock issues 41 percent spent 2 hours or more on holiday shopping in October 63 percent purchased more holiday gifts at full price 56 percent plan to purchase more gifts…

November 16, 2021

Customer-centricity is critical to digital business success according to a new report from Harvard Business Review Analytic Services in association with Quantum Metric

Continuous Product Design (CPD) improves organizational alignment around customers and drives fast, confident product innovation at scale COLORADO SPRINGS, Colo., November 16, 2021 — Quantum Metric, the pioneer in Continuous Product Design (CPD), today debuted…