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Platform overview

Learn more about Quantum Metric.

Key Capabilities

Session replayUnderstand the "why" behind customer behaviors. Felix AIGen AI powered session summarization.DashboardsOrganize and monitor your most important data. JourneysUnderstand which paths customers are taking.Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Opportunity analysisAutomatically surface and quantify friction points.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.Dashboard template libraryTemplates to improve your experience. Page performanceDiscover and quantify the impact of slow pages. VisibleVisualize user behavior directly from your browser. Segment builderSlice your audience with nested segment building. User analyticsUnlock better user adoption, retention, and customer journeys.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.

Platform foundations

Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.Security and privacyBest in class security technology and polices.AutocaptureCapture over 300 metrics out-of-the-box.Data ActivationSeamlessly merge any data source.Performance & overheadLightweight SDKs and tags.Partners & integrationsView our technology and solutions partners.

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Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Use Cases

Industries

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

Teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

Solutions

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.

Explore dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Skip the setup, start analyzing.

See template library

Resources

Resources

ResourcesReview expert guidance and new data. Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Continuous Product DesignThe approach to building better products faster.

New blog post.

Turn data into understanding with the ‘why.’

Turn data into understanding with the ‘why.’

Quantum Metric's CEO explores how the Quantified Why drives decisions and efficiency in the enterprise.

Read the blog

About

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partner programOur key ecosystem of partners. Our partnersSee who already has joined.

Latest news.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

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Press Releases

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Quantum Metric's Felix AI revolutionizes customer experience with proven performance gains.

Quantum Metric's Felix AI revolutionizes customer experience with proven performance gains.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Quantum Metric delivers record revenue and customer growth in 2024.

Quantum Metric delivers record revenue and customer growth in 2024.

Quantum Metric unveils new product suite to enhance digital decision-making.

Quantum Metric unveils new product suite to enhance digital decision-making.

Quantum Metric simplifies digital customer listening with Gen AI powered solution.

Quantum Metric simplifies digital customer listening with Gen AI powered solution.

Quantum Metric Celebrates Excellence in Digital Innovation with the 2024 CPD Signal Award Winners

Quantum Metric Celebrates Excellence in Digital Innovation with the 2024 CPD Signal Award Winners

Quantum Metric crosses $100M ARR milestone, citing exponential growth in digital analytics market.

Quantum Metric crosses $100M ARR milestone, citing exponential growth in digital analytics market.

Quantum Metric Wins Google Cloud Technology Partner of the Year Award for Google Marketplace – Collaboration

Quantum Metric Wins Google Cloud Technology Partner of the Year Award for Google Marketplace – Collaboration

Digital teams waste two months a year on digital escalations with no business impact according to a new Quantum Metric report.

Digital teams waste two months a year on digital escalations with no business impact according to a new Quantum Metric report.

Despite rising costs, UK travel spending has taken off, according to new research from Quantum Metric.

Despite rising costs, UK travel spending has taken off, according to new research from Quantum Metric.

New Data from Quantum Metric Finds 97% of US Travel Brands Expect Consumers to Pay More to Travel in 2023

New Data from Quantum Metric Finds 97% of US Travel Brands Expect Consumers to Pay More to Travel in 2023

Quantum Metric Secures Major Customer Wins in EMEA, Demonstrating Strong Market Demand

Quantum Metric Secures Major Customer Wins in EMEA, Demonstrating Strong Market Demand

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