How the most successful companies build better digital products faster.
How the most successful companies build better digital products faster.
How the most successful companies build better digital products faster.
How do you ensure the guest experience online gives your best first impression? With real-time, quantified insights into UX and technical opportunities, you can stop the leaks and build better digital products.
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Rapidly identify, quantify, and prioritize conversion blockers across your booking and upsell flows.
Uncover UX or technical friction that has a negative impact on the guest experience and revenue.
Validate that new products have the intended impacts with real-time customer signals.
Alaska Airlines enables call center agents to reproduce customers’ digital sessions instantly, escalate issues to helpdesk based on business impact, and reduce the engineering team’s mean time to resolve (MTTR).
The travel services company uses Quantum Metric to validate product testing and updates, ensuring that every release measures up to its intended impacts.
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Automatically uncover and quantify user friction that results in calls to the call center.
Ensure the success of major launches with deep and real-time customer insights before and after the switch.
Drive improvement to NPS/CSAT and validate CX ROI by quantifying the impact of customer feedback.