LoginGet a demo

Platform

Platform overviewFelix AI AgenticFelix AI SummarizationJourneysMobile app analyticsInteraction heatmapsSecurity & privacy

Industries

RetailFinancial servicesTravel & hospitalityTelcoGamingHealthcare

Teams

ProductTechnologyMarketingAnalyticsCX & VoCUXService & support

Solutions

Digital analyticsProduct analyticsExperience analyticsJourney analyticsWeb analyticsEmployee experienceContact centerAI Detection

Resources

Contact usProduct tour libraryPricing plansResourcesCase studies
Privacy PolicyTerm of UseEULAPatentsAffiliatesLegal InformationModern Slavery Statement

© 2025 Quantum Metric, Inc. All rights reserved.

PlatformUse CasesPricing PlansResourcesCompany
LoginGet a demo

Platform

Coffee image

Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Dashboard template libraryTemplates to improve your experience. Opportunity analysisAutomatically surface and quantify friction points.

Action

Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Use Cases

Industries

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

Teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

Solutions

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI DetectionReveal how AI agents interact with your digital experience.

Explore dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Skip the setup, start analyzing.

See template library

Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Continuous Product DesignThe approach to building better products faster.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

Turn data into understanding with the ‘why.’

Turn data into understanding with the ‘why.’

Quantum Metric's CEO explores how the Quantified Why drives decisions and efficiency in the enterprise.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Learn more

A background image

Drive results faster with transparent digital analytics.

Monitor and optimize key touchpoints to swiftly diagnose and address issues, driving growth and enhancing customer loyalty. Quantum Metric’s digital analytics provides every team with a proactive approach, ensuring a clear and quantifiable vision of the digital customer experience. Empower your organization to take action, make informed decisions, and drive growth.

Watch the 20 minute demo.

Western union logo
Client Logo
Virgin Atlantic Logo
Client Logo
Client Logo

Amplify digital customer value like never before.

Monitor key journeys, new releases, and entire applications.

Leverage real-time monitoring and ML alerts to anticipate customer issues before they escalate.

Quantify friction in one click.

Understand the business impact from error pages, alerts, or individual session replays—and the cost of inaction.

Prioritize digital opportunities.

Determine your next steps in improvements or resolutions with opportunities ranked by quantified business impact.

Optimize customer journeys and features.

With deep behavioral insights, boost adoption and engagement, identify promoters and detractors, and inform redesign decisions.

What our customers say.

Don’t just take our word for it—read what our customers have to say about transforming their digital experience with Quantum Metric.

“Quantum Metric fills a gap left by traditional analytics tools: providing behavioral data at scale. Surfacing insights easily across our website and app is incredibly valuable to the business—particularly as it helps us focus on what matters most.”

Client Logo

Jacquelyn DiStasi / Senior Director, Digital Analytics & Optimization, Wyndham Hotels & Resorts, Inc

“Quantum Metric has helped lululemon systematically chip away at checkout errors, which has had a multi-tens of millions of dollars in revenue impact.”

lululemon logo

Danny Ryder / Chief Digital Officer

“One of the challenges with traditional analytics is that you have to prescribe what you want to measure. Often it's what you are not looking at that is what holds you back. That is where Quantum Metric’s machine learning has been a big game changer for us.”

Client Logo

Dylan Jacques / Technology Director

“Unfortunately, our existing analytics tools didn’t have the ability to show us what was happening in depth, either on our website or on app. We needed more visibility and understanding, and when we reviewed all the options, it was clear that Quantum Metric did a lot more than all the others.”

Korean Air Logo

Kenny Chang / Executive VP and CMO at Korean Air

Start your path to digital success by talking to our team.

Interested in how Quantum Metric can specifically benefit your business? Our team is ready to dive deep into your digital strategy, identify opportunities for optimization, and help you elevate your customer journeys like never before.

Request a custom demo

Trusted by enterprises. Loved by people.

Get started now
G2 Logo

4.6

264 verified reviews

as of August 2025

Read more reviews
TrustRadius Logo

4.1

59 verified reviews

as of August 2025

Read more reviews
Gartner Peer Insights Logo

4.5

84 verified reviews

as of August 2025

Read more reviews

6.8 billionsessions each month.

50%of the worldwide internet users.