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Platform

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Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Dashboard template libraryTemplates to improve your experience. Opportunity analysisAutomatically surface and quantify friction points.

Action

Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Use Cases

Industries

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

Teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

Solutions

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI DetectionReveal how AI agents interact with your digital experience.

Explore dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Skip the setup, start analyzing.

See template library

Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Continuous Product DesignThe approach to building better products faster.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

Turn data into understanding with the ‘why.’

Turn data into understanding with the ‘why.’

Quantum Metric's CEO explores how the Quantified Why drives decisions and efficiency in the enterprise.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Learn more

LoginGet a demo

Platform

Platform overviewFelix AI AgenticFelix AI SummarizationJourneysMobile app analyticsInteraction heatmapsSecurity & privacy

Industries

RetailFinancial servicesTravel & hospitalityTelcoGamingHealthcare

Teams

ProductTechnologyMarketingAnalyticsCX & VoCUXService & support

Solutions

Digital analyticsProduct analyticsExperience analyticsJourney analyticsWeb analyticsEmployee experienceContact centerAI Detection

Resources

Contact usProduct tour libraryPricing plansResourcesCase studies
Privacy PolicyTerm of UseEULAPatentsAffiliatesLegal InformationModern Slavery Statement

© 2025 Quantum Metric, Inc. All rights reserved.

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The digital analytics platform where “why” meets action.

Too many tools. Too little clarity. Quantum Metric is the all-in-one digital analytics platform to capture data, uncover the “quantified why,” and act with impact.

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The digital analytics platform where “why” meets action.
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Drive decisions without debate with one platform.

See every behavior, journey, and experience signal in one place — without switching tools.

Digital analytics

Capture everything, uncover behavior patterns, and act on customer intent.

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Product analytics

Improve engagement and adoption by understanding how users interact with your product.

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Experience analytics

Visualize friction, surface pain points, and quantify opportunities to improve UX.

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Journey analytics

Connect digital and offline journeys to reveal gaps and improve channel efficiency.

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Web analytics

Measure and report on site performance, content, and traffic trends.

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Everything you need to capture, understand, and act.

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Session Replay
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Autocapture
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Felix AI
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User Analytics
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Mobile App Analytics
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Journeys
Interaction Heatmaps

Interaction Heatmaps
Monitoring Alerts

Monitoring & Alerts
Opportunity analysis

Opportunity Analysis
Data activation

Data Activation
Data enrichment

Data Enrichment
Page performance metrics

Page Performance

How it works.

Go from data to action fast.

Data

Capture every interaction instantly with autocapture and precision eventing, giving you a complete, real-time view across web, mobile, and beyond.

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Insight

Turn millions of interactions into clarity. Reveal the ‘quantified why’ behind friction and performance changes, with Felix AI surfacing what matters most in seconds.

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Action

Move from understanding to impact. Real-time alerts, data activation, and enrichment connect insights across channels. Felix AI powers teams with instant answers and automated actions that drive digital outcomes.

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Data

Capture every interaction instantly with autocapture and precision eventing, giving you a complete, real-time view across web, mobile, and beyond.

Product image

Insight

Turn millions of interactions into clarity. Reveal the ‘quantified why’ behind friction and performance changes, with Felix AI surfacing what matters most in seconds.

Product image

Action

Move from understanding to impact. Real-time alerts, data activation, and enrichment connect insights across channels. Felix AI powers teams with instant answers and automated actions that drive digital outcomes.

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Digital doesn’t have to be difficult.

See how simple it can be with Quantum Metric. Explore real use cases and experience the platform for yourself in our interactive demo center.

Explore the Demo Center

A unified platform for every team.

Quantum Metric helps teams across the enterprise turn data into action:

Digital Product & UX

  • Friction detection
  • Drop-off analysis
  • Journey analytics
  • Funnel optimization

IT & Engineering

  • Performance monitoring
  • Release analytics
  • Alerting & anomaly detection

Customer Support & VOC

  • Real-time call drivers
  • Equip agents with session context
  • Quantified survey insights

Marketing & Merchandising

  • Campaign optimization
  • Agentic & LLM referral traffic
  • Experimentation insights

Supercharge your tech stack with behavioral insight.

Seamlessly integrate Quantum Metric across your digital ecosystem to enrich your Martech, APM, CDP, VOC, and service platforms with experience data — including effortless data export.

Learn more about ecosystem partners.

Experimentation

Customer experience

VoC/Feedback

Data platforms

Collaboration

Marketing analytics

Performance monitoring

Journey optimization

Reveal digital answers to accelerate growth.

See why brands use Quantum Metric to drive better outcomes for their business and their customers.


Read customer stories
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90%

reduction in time to resolution.

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40%

increase in online sales.

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58%

increase in app store rating.

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How do you want to get started?

Talk to sales icon to schedule a personalized demo based on your business objectives

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

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Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Browse Product Tours thumbnail

Browse product tours.

Review platform use cases and capabilities at your own pace.