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Our story.

Learn more about the team building better digital customer experiences.

The Quantum Metric executive team posing together in a modern office space.

At a glance.

4B+sessions each month.

40%of worldwide internet users.

$251Mamount of funding.

500+employees.

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About us.

Quantum Metric began with one simple mission: to improve how organizations use their data to understand their customers and build customer-defined digital products faster. It’s a process called Continuous Product Design, and we strive every day to enable our clients on their customer-centric journey. While this mission continues to be a primary driver behind the platform, we want companies to do more than just understand their customers. We want companies to build cultures maniacally focused on winning the hearts of their customers. And we won’t stop until every organization puts people at the heart of everything they do.

About us.

Meet Mario.

Speak with Mario Ciabarra for a minute and you’ll realize he is a wearer of many hats. In addition to his role as Quantum Metric’s CEO, he’s an entrepreneur, a father of three, a world traveler, an avid skier, and a piano lover. With so many hats, it would be easy to focus solely on product and revenue, but that’d be neglecting one of Mario’s other great passions: people. More than anything, Mario defines Quantum Metric’s success by how he can continuously invest in its employees because at the end of the day, it’s people that are Quantum Metric’s greatest legacy.

Meet Mario.

Quantum Metric milestones.

2015

Mario Ciabarra and David Wang found Quantum Metric

2018

Receive $25M Series A funding

2019

Surpass 100 employees

2021

Achieve unicorn status

2022

Customer base includes 20% of Fortune 500

2023

$100M ARR

2024

Launch Felix AI

2025

Release agentic AI

Led by example.

Mario Ciabarra.

Mario Ciabarra

FOUNDER, CEO & BOARD MEMBER

Glenn Trattner.

Glenn Trattner

Chief Operating Officer

Caitlin Tucker.

Caitlin Tucker

Chief Marketing Officer

Scott Southwood.

Scott Southwood

Chief Revenue Officer

Jake Canaan.

Jake Canaan

Chief Product Officer

Dan Villano.

Dan Villano

Interim Chief Financial Officer

Kate Whittington.

Kate Whittington

Chief Customer Officer

Adam Dille.

Adam Dille

Chief Technology Officer

Mark-Treschl.

Mark Treschl

General Manager of VOC

Erica Atwell.

Erica Atwell

General Counsel & SVP of Legal

Reza Zaheri.

Reza Zaheri

Chief Information Security Officer

Trusted advisors.

Daniel Wright

Daniel Wright

Advisor and former CEO, DataRobot

Joe Euteuneur

Joe Euteuneur

Former CFO, Mattel, Inc.

John Chambers

John Chambers

Former Executive Chairman and CEO of Cisco

Lonne Jaffe

Lonne Jaffe

Managing Director, Insight Partners

Maria Elena Capello

Maria Elena Capello

Former CEO, Nokia Siemens Networks Italia

Mark Sunday

Mark Sunday

Former CIO, Oracle

Paul Fipps

Paul Fipps

President, Strategic Accounts, ServiceNow

Close-up portrait of a man with light curly hair wearing a blue shirt.

Robert Wenig

Founder of Tealeaf

Salil Deshpande

Salil Deshpande

General Partner at Uncorrelated Ventures

Stefan Cohen

Stefan Cohen

Partner, Bain Venture Capital

Zachary Bookman

Zachary Bookman

Co-Founder and CEO, OpenGov

David Wang.

David Wang

Founding Chief Architect, Quantum Metric

All are welcome.

As a global company that helps companies put people at the heart of everything they do, we must put people at the heart of everything we do. It’s our collective responsibility to champion diversity, equality, and inclusion within our organization, our communities, and our industry. Our Employee Resource Groups (ERGs) not only hold us accountable, but provide feedback, shape policies, and monitor our progress so we learn from our blind spots and further our goals.

All are welcome.
All are welcome.
All are welcome.
All are welcome.
All are welcome.
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