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Platform

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Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.Adobe Experience Platform Connector Go live with CJA faster.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Opportunity analysisAutomatically surface and quantify friction points.

Action

Voice of CustomerConnect feedback to behavior and take action in real time.MCPLet AI agents see where customers struggle.Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Solutions

By industry

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

By teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

By capability

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI Agent VisibilityReveal how AI agents interact with your digital experience.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Digital Analytics FAQGet quick answers to foundational digital and product analytics questions.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

AI assistants vs. agentic AI: Key differences in digital analytics.

AI assistants vs. agentic AI: Key differences in digital analytics.

Learn how understanding the distinction between AI assistants and agentic AI becomes essential for everyone working in digital experience, analytics, or strategy.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric Launches Next Evolution of Felix Agentic, Expands Agentic Analytics and Digital Visibility Across Enterprise Teams

Quantum Metric Launches Next Evolution of Felix Agentic, Expands Agentic Analytics and Digital Visibility Across Enterprise Teams

Learn more

LoginGet a demo

Platform

Platform overviewFelix AI AgenticFelix AI SummarizationJourneysMobile app analyticsInteraction heatmapsSecurity & privacy

By industry

RetailFinancial servicesTravel & hospitalityTelcoGamingHealthcare

By teams

ProductTechnologyMarketingAnalyticsCX & VoCUXService & support

By capability

Digital analyticsProduct analyticsExperience analyticsJourney analyticsWeb analyticsEmployee experienceContact centerAI Agent Visibility

Resources

Contact usProduct tour libraryPricing plansResourcesCase studiesGlossary
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© 2026 Quantum Metric, Inc. All rights reserved.

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Quantum Metric MCP

Your agents see the code. Now they can see the customer.

Quantum Metric MCP shows Claude, or any agent you build, where customers struggle, what it's costing you, and what to fix first. Your automated workflows can then prioritize by revenue and customer impact, not guesswork.

See the MCP in action
Your agents see the code. Now they can see the customer.

What Quantum Metric MCP can deliver for you.

Recover revenue with errors and friction prioritized by business and customer impact.

Turn more paid marketing traffic into converting customers.

Resolve support issues faster with customer context.

Increase merchandising conversions, add-on sales, and revenue per customer and session.

How the Quantum Metric MCP server works.

Connect in minutes. No code needed.

Any MCP-compatible AI agent, such as Claude, securely connects to the Quantum Metric MCP server to securely query and analyze your Quantum Metric-captured data.

Connect in minutes. No code needed.

Ask in plain language. Your agent finds the data.

Your teams ask questions in plain language, and the agent calls Quantum Metric tools whenever digital experience data will help answer them. There is no custom connector to build and no fixed list of questions to learn.


Graphic showing Felix AI mobile chat interface with a callout highlighting a response to a query on zone click metrics.

Same permissions and privacy controls as the platform.

Every request runs through the same access controls, privacy settings, and audit trail as Quantum Metric. Your agents see only what each user is allowed to see.

Data privacy and security dashboard for compliance

Nothing to install or maintain.

Quantum Metric hosts and scales the MCP server for you. The only piece on your side is the AI tool you already use.

Nothing to install or maintain.

Self-service analytics for every team.

Engineers pick the right issues to address and measure by customer and business impact.

Prioritize bug fixes and code deployment based on what will improve customer experiences and revenue the most–not on what back-end systems see is occurring most often.

Product managers get funnel answers without building a dashboard.

Skip the dashboard and ask the questions you really want answers to. Incorporate survey feedback, funnel performance, and interaction data into your understanding of the customer journey.

Voice of Customer teams route feedback to get fixes in place.

Route the feedback that matters to the team that can fix it, with replay evidence attached. Then track whether customers stopped hitting the issue after the fix shipped.

UX and design teams decide what to test based on real impact.

Stop guessing what areas to test and improve. Start with the areas most likely to lead to business impact based on customer experience data from real sessions.

What your agents can do with Quantum Metric MCP.

Capability

Example

Analytics queries

Run ad hoc and saved queries, explore metrics, events, and concepts in your catalog

Sessions and users

Summarize individual sessions or a user's history, retrieve Session Replay links and screenshots

Funnels and journeys

Run funnels and analyze where and why users drop off

Dashboards and alerts

Read dashboards and cards, review alerts, incidents, and affected sessions

Agents and workflows

Review background agents and workflows, run their saved definitions, read results

Product guidance

Search Quantum Metric documentation on The Quad

Example

Analytics queries

Run ad hoc and saved queries, explore metrics, events, and concepts in your catalog

Sessions and users

Summarize individual sessions or a user's history, retrieve Session Replay links and screenshots

Funnels and journeys

Run funnels and analyze where and why users drop off

Dashboards and alerts

Read dashboards and cards, review alerts, incidents, and affected sessions

Agents and workflows

Review background agents and workflows, run their saved definitions, read results

Product guidance

Search Quantum Metric documentation on The Quad

Frequently asked questions about Quantum Metric's MCP.

What is Quantum Metric MCP?

Quantum Metric’s MCP connects your automated workflows to the experience context and data Quantum Metric captures on your digital experience. Just as analysts today use Quantum Metric and our AI Agent, Felix Agentic, to understand how customers, employees, and agents interact with your websites and apps, you can use the Quantum Metric MCP to give your agents and automated workflows access to the same tools Felix Agentic uses to answer questions about your experiences.

Why do I need Quantum Metric’s MCP when I have other sources of data?

Your other data shows what happened in your systems. Quantum Metric’s MCP gives your agents customer experience context: where they struggled, how many were affected, and what it cost in revenue. That lets your agents prioritize by customer and business impact instead of by how often an error fires.

Do I need to have the Quantum Metric platform to use the MCP?

Yes. The strength of the Quantum Metric platform is the same as our MCP: our data foundation built on our complete auto and precision capture and remote configuration. While MCP offers you an alternative to logging into the Quantum Metric platform to access that data and the insights they offer, we do perform a one-time deployment of our tag to capture that data. You can then access that data through the MCP, our analytics platform, or both.

Is it secure? How do I control access?

Yes. Quantum Metric’s MCP follows the same access controls as our platform. This ensures that not only is your data secure, but that you can segment which data certain users can access with the MCP.

How do I connect? Do I need to know how to code?

No, you do not need to know how to code to access the Quantum Metric MCP. Connecting to it takes about 5 minutes and can be done entirely using plain language. Once connected, you can ask any questions you want and our MCP will translate that into the right actions to get the data and insights you need.

Can I connect other platforms other than Claude or Gemini to the Quantum Metric MCP?

Yes. Many customers connect to our MCP from partner platforms to automate workflows around code deployment, A/B testing, analytics and marketing.

What does it cost to use the MCP?

We include access to our MCP in all customer agreements along with data capture, platform access and Felix Agentic. For those looking to leverage MCP as their primary way to access Quantum Metric, we offer additional tool-call purchases that scale with volume