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Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.Adobe Experience Platform Connector Go live with CJA faster.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Dashboard template libraryTemplates to improve your experience. Opportunity analysisAutomatically surface and quantify friction points.

Action

Voice of CustomerConnect feedback to behavior and take action in real time.Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

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Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

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Review platform use cases and capabilities at your own pace.

Use Cases

Industries

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

Teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

Solutions

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI DetectionReveal how AI agents interact with your digital experience.

Explore dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

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Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Continuous Product DesignThe approach to building better products faster.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

AI assistants vs. agentic AI: Key differences in digital analytics.

AI assistants vs. agentic AI: Key differences in digital analytics.

Learn how understanding the distinction between AI assistants and agentic AI becomes essential for everyone working in digital experience, analytics, or strategy.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric Reports Record 2025 Enterprise Expansion and Agentic AI Momentum for 2026

Quantum Metric Reports Record 2025 Enterprise Expansion and Agentic AI Momentum for 2026

Learn more

Blog/

Six reasons why every digital leader should attend Quantum LEAP ‘23.

Six reasons why every digital leader should attend Quantum LEAP ‘23.
Company & culture4 min read

Six reasons why every digital leader should attend Quantum LEAP ‘23.

Caitlin Tucker

Caitlin Tucker

Nov 10, 2022

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Six reasons why every digital leader should attend Quantum LEAP ‘23.

Summary:

  • Quantum LEAP is an annual Quantum Metric conference that brings together digital experience leaders to share, learn, and grow.
  • Attending Quantum LEAP ’23 helps you grow your network, deepen your industry knowledge, and strengthen your understanding of Quantum Metric and Continuous Product Design.
  • You’ll gain inspiration from keynote speakers, connect with passionate peers, and build new skills through workshops, case studies, guest speakers, and live Q&As.
  • The event focuses on building a customer-centric culture and learning how to rally your organization around better digital experiences.
  • Quantum LEAP ’23 takes place February 6–8, 2023 in Austin, TX, with options to join both in person and virtually, and registration is now open.

Let the countdown begin: Quantum LEAP is back again on February 6–8, 2023. And this year, we’re thrilled to return both virtually and in person in Austin, TX.

If you want to grow your network, uplevel your industry knowledge, and increase your understanding of Quantum Metric and Continuous Product Design, here’s why Quantum LEAP ’23 should be on your radar.

What is Quantum LEAP?

First, what in the world is Quantum LEAP?

Quantum LEAP is an annual conference, run by Quantum Metric, that brings together digital experience leaders from all over the world to share, learn, and grow.

For attendees, Quantum LEAP is an investment not only for your company but also for your future. It’s the chance to broaden your network, better understand your industry, and uncover new learnings on the Quantum Metric platform.

Why should you attend Quantum LEAP ‘23?

So, what does attending actually look like? We’ve highlighted some of the major reasons to attend below.

What you’ll do at Quantum LEAP ’23:

  • Spark inspiration from key speakers. Day one of Quantum LEAP kicks off with an exciting lineup of keynote speakers. Make sure to catch everything from top digital executives to inspiring, surprising storytellers and performers.
  • Connect with passionate, like-minded folks from all different backgrounds. Quantum LEAP gathers digital leaders from a variety of backgrounds and industries, offering the chance to learn how other organizations like yours are innovating in digital and driving the adoption of customer-centric insights.
  • Gain new skills, perspectives, and training — directly from the Quantum Metric community. You’ll discover how to use the Quantum Metric platform to its fullest potential through workshops, case studies, guest speakers, and live Q&As. Past guest speakers have included leaders from Cisco, GEICO, AT&T, United Airlines, Sam’s Club, Comcast, and more.
  • Find out how to rally your team and organization behind building a customer-centric culture. A huge focus of Quantum LEAP is looking at how to create positive digital experiences for customers, starting from within an organization. In addition to platform training, you’ll also learn proven strategies from fellow customers and Quantum Metric experts for adopting Continuous Product Design and developing a customer-centric culture.
  • Consult with leading digital experts from our partner ecosystem. The conference is also an excellent opportunity to learn how the Quantum Metric platform can integrate and work within your current processes and tech stack. Together with our partners, we’ll uncover new use cases to amplify your Quantum Metric investment and operationalize customer-centric insights across other teams and technologies.
  • And, most importantly — have fun! Yes, there are many real business benefits to attending Quantum LEAP. In addition, you’ll also get the chance to build lasting connections, network with other conferencegoers, and — if you’re joining us in person — soak up all the fun that the city of Austin has to offer.

How to attend Quantum LEAP ‘23.

Interested in attending Quantum LEAP 2023? Registration is now open. Even if you can’t join us in Austin, you can still participate and watch keynotes virtually (hey, comfy clothes and couch-to-desk commute!).

Sign up for Quantum LEAP ’23 today.

On this page1 / 3
  • What is Quantum LEAP?
  • Why should you attend Quantum LEAP ‘23?
  • How to attend Quantum LEAP ‘23.

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Platform

Platform overviewFelix AI AgenticFelix AI SummarizationJourneysMobile app analyticsInteraction heatmapsSecurity & privacy

Industries

RetailFinancial servicesTravel & hospitalityTelcoGamingHealthcare

Teams

ProductTechnologyMarketingAnalyticsCX & VoCUXService & support

Solutions

Digital analyticsProduct analyticsExperience analyticsJourney analyticsWeb analyticsEmployee experienceContact centerAI Detection

Resources

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